Empower your technicians in the field
Make the daily work of your technicians easier with paperless itineraries available on the easy-to-use and innovative AntsRoute mobile application.
+300 COMPANIES MANAGE THEIR FIELD SERVICE OPERATIONS WITH ANTSROUTE
Access customer and work order details
Thanks to the AntsRoute mobile application, available on Android and iOS, your technicians can access their route and the list of steps. They can also view all the relevant details regarding the customers and the work orders:
- Overview of the route and the number of kilometres to travel
- List of customers to visit with their addresses and contact details
- Button to call the customer without dialling the number
- Button to send notifications to customers
- Personalised comments (accessibility, contact person, access code, etc.)
- Attachments which make it easier to complete the work
Use Waze or Google Maps navigation
The AntsRoute mobile application is integrated with Waze and Google Maps navigation tools. Thanks to the GPS tools, your technician can view the route to follow to get to the next customer.
Access live updates of schedules
In the event of traffic problems, cancellations, last-minute requests or emergencies, AntsRoute takes care of updating the itineraries of your service staff. Thanks to the mobile application, your technicians receive a push notification on their smartphone if their routes are updated.
- Validate the completion of a task
- Validate arrival at the customer’s premises to determine the actual duration of a job
- Cancel a field service operation if the customer is absent
- Postpone a task at the end of a route
- Push notification of changes
- Offline access
Book your free demo of AntsRoute and get answers to your questions.
Automate the sending of work order reports
Thanks to the automated sending of work order reports, your technicians prevent any loss of documents and you avoid possible disputes. When the technician validate or cancel a work order from the mobile app, all the data are sent to the AntsRoute web interface:
- Electronic signature of the customer
- Photos showing the work done
- Comments on possible deficiencies
- Type of equipment or tools used
- Quantity of products consumed
- Barcode or QR code
Give technicians new responsibilities
From the AntsRoute web interface, you can choose to enable your technicians to carry out some actions via the mobile application:
- Access the history of work orders already completed
- Schedule the next work orders
- View the schedule for the coming days
Managing field service operations from A to Z. A single solution.
Use a single solution to manage your routes, from scheduling appointments to sending service reports to your customers.
Simplify the management of field service operations
Benefit from an all-in-one solution to efficiently schedule your field service routes according to your business constraints and track your technicians in the field.
Offer your customers a 5-star experience
Thanks to our automated notification system, you can provide your customers with all the information they need to get organised, in real time and at every stage of the service.
Simplify the daily work of your technicians
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