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Access customer and work order details
Thanks to the AntsRoute mobile application, available on Android and iOS, your technicians can access their route and the list of steps. They can also view all the relevant details regarding the customers and the work orders:
- Overview of the route and the number of kilometres to travel
- List of customers to visit with their addresses and contact details
- Button to call the customer without dialling the number
- Button to send notifications to customers
- Comments about the accessibility, the person to contact…
- Attachments which make it easier to complete the work
- Access in offline mode
Use Waze or Google Maps navigation
The AntsRoute mobile application is integrated with Waze and Google Maps navigation tools. Thanks to the GPS tools, your technician can view the route to follow to get to the next customer.
Access planning updated in real time
If there are traffic jams, cancellations, last-minute requests or emergencies, AntsRoute will update the routes of your field workers. Thanks to the mobile application, your technicians receive a push notification on their smartphone when the route is updated.
Automate the sending of work order reports
Thanks to the automated sending of work order reports, your technicians prevent any loss of documents and you avoid possible disputes. When the technician validate or cancel a work order from the mobile app, all the data are sent to the AntsRoute web interface:
- Electronic signature of the customer
- Photos showing the work done
- Comments on possible deficiencies
- Type of equipment or tools used
- Quantity of products consumed…
- Barcode or QR code
Give technicians new responsibilities
From the AntsRoute web interface, you can choose to enable your technicians to carry out some actions via the mobile application:
- Access the history of work orders already completed
- Schedule the next work orders
- View the schedule for the coming days
Support Manager, Eloy Water
Since the deployment of the route optimisation solution, the administrative gain is very important since in one month we have saved almost one week of work and eliminated human errors.
The best solution to meet the challenges of all your partners
For your customers
Thanks to our automated notification system, you can communicate to your customers in real time all the information they need to prepare the arrival of your technician.