The easy management of your last-mile deliveries

Consumers appreciate express deliveries, with a wide choice of delivery times. What’s more, shoppers are keen to know when the parcel has been dispatched and the estimated time of arrival of the driver.
Delivery is the key moment not to be missed in offering buyers a positive experience. It is at this stage that you can build customer loyalty.
So you need to offer an impeccable delivery experience, with realistic routes and an effective communication strategy to ensure that delivery times are met.

At a time when logistics activities are on the increase, companies are not managing to recruit enough delivery drivers to meet demand.
Implementing a strategy to prevent departures and retain delivery drivers is now part of the logistics manager’s tasks.
To do this, you need to improve driver satisfaction levels and establish a relationship of trust with them. To reduce driver stress levels and improve their working conditions, you need to determine realistic, balanced routes and dematerialise route plans.

With access to city centres becoming increasingly difficult, the rise in express deliveries, the increase in fuel prices and the growing demands of buyers, organising delivery routes is no easy task.
By using digital tools tailored to the transport sector, you can meet the challenge of the last kilometre, the most expensive, complex and polluting link in the logistics chain.
That’s why, when organising delivery routes, you need to dematerialise data flows to better coordinate information, avoid data entry errors, speed up processes and improve productivity.

Faced with the acceleration of global warming, public authorities and consumers are increasing the number of incentives for more responsible management of delivery routes.
Converting to carbon-neutral delivery methods represents a cost, which is difficult to include in the final price. You need to succeed in introducing greener deliveries without driving up costs.
To reduce your company’s carbon emissions, you need to avoid unnecessary journeys or empty runs and limit failed deliveries at the first presentation.