Offer visibility allowing customers plan around deliveries
Provide a 5-star delivery experience to your customers with our easy-to-use and powerful all-in-one route optimisation solution. Communicate with your customers at every stage of the process.
+300 COMPANIES WORLDWIDE MANAGE THEIR DELIVERIES WITH ANTSROUTE
Make it easier for customers to plan around deliveries
To avoid unsuccessful delivery attempts, AntsRoute offers an SMS or email notification system with customised messages that include the information of your choice. The end customer is reassured and can easily plan around his parcel delivery at the first attempt.
- Reminder with the estimated time of arrival (ETA) one day before the delivery
- Message when the delivery driver starts his route
- Automated notification when the driver is on the way
- Notifications triggered manually from the mobile application
- Warning message if a delivery is cancelled
Let your customers reschedule deliveries on their own
In order to improve the first delivery attempt success, our system integrates systems to send notifications with links allowing the customers to confirm the time slot or to reschedule the delivery later if necessary.
Reassure your customers with order geotracking
Add live tracking links in messages sent to customers when the delivery drivers start their route. The customers can see on a map the area where the driver is located in real time, track his arrival and know the number of persons to be delivered before him. AntsRoute makes it possible to customise the display of these tracking links to match your corporate image.
- Customisation of display colours
- Adding your corporate logo
- Configuration of messages
Book your free demo of AntsRoute and get answers to your questions.
Show customers that their satisfaction matters
Thanks to AntsRoute, you can gather customer feedback about the quality of services. Automate the sending of an SMS or email 30 minutes after the validation of the delivery by your driver to let the customer rate the quality of the service and make recommendations for improvement. Analyse the data collected to improve the customer satisfaction and improve customer loyalty.
Send PDF delivery notes to your customers
Automate the sending of PDF delivery reports to your customers 30 minutes after the delivery completion. Thanks to the data sent by your drivers, you generate white-label delivery notes that can be customised and contain the information of your choice:
- Electronic signature of the customer
- Photos of the package
- Comments
- Description of the items delivered
- Date and time of the delivery, etc.
Managing your deliveries from A to Z. Just one solution.
Use one single solution to manage your routes, from planning orders to receiving goods from your customers.
Manage your last mile deliveries in a few clicks
Provide your dispatchers with an all-in-one platform for organising routes with ease and in record time.
Support your delivery drivers in the field
Make daily work easier for your drivers by providing them with paperless journey sheets, available via the AntsRoute mobile app.
Join +3,000 delivery drivers who use AntsRoute
The home delivery sector is open and highly competitive. The strength of Tech Express is its adaptability. Thanks to AntsRoute, we can adapt precisely to the requests of our customers and work transparently and very efficiently.
Farid Saidani
Chief Operating Officer
Offer customers the ultimate 5-star delivery experience
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