Confirm every delivery with reliable proof
A delivery isn’t complete when the driver leaves. It’s complete when you can confidently confirm what was delivered, where, when and under what conditions.
With AntsRoute, proof of delivery is collected directly in the field and linked to each delivery. You can instantly access the information you need to respond to a customer, support invoicing or handle a dispute, without paperwork or manual data entry.
7-day free trial. No commitment.
The real problem isn’t the delivery, but what happens afterwards
A disputed delivery. A missing signature. A missing photo. Having to call the driver back to find out what happened.
When proof of delivery is missing or difficult to find, disputes drag on, invoicing becomes more complicated and teams spend time piecing together what happened instead of moving forward.
Proof of delivery shouldn’t be scattered across paper documents, photos or conversations with drivers. It should be collected at the time of delivery, centralised and immediately accessible to help secure your operations after the route.
Proof collected directly in the field
From the mobile app, drivers can record directly during their route:
- customer and driver signatures;
- photos;
- comments;
- barcode, parcel or item scans.
The information is automatically uploaded and immediately linked to the correct delivery.
Drivers can continue their route without any additional steps. On your side, you have reliable proof of delivery without manual data entry, document scanning or scattered information.
Clear proof for every delivery
When a customer contacts you several days after a delivery or disputes what was delivered, you need to be able to quickly retrieve what actually happened.
Each item collected is automatically linked to the relevant delivery, along with the date, time, location and status. You can access all the information associated with the delivery in just a few clicks.
You can respond quickly with reliable information, make dispute resolution easier and avoid lengthy searches or unnecessary back-and-forth with your teams. The proof is already there, exactly where you need it.
The right information for the right teams
Proof of delivery isn’t just for the driver completing their route. It’s also useful to operations, customer service and invoicing teams, who all rely on the same information.
Everyone can quickly find what they need to answer a question, confirm a delivery or process an invoice, without searching for documents or contacting the driver.
Information collected in the field becomes part of your day-to-day operations management, rather than an additional administrative burden.
Delivery management
Proof of delivery, a key pillar of delivery management
Proof of delivery confirms what actually happened in the field. It complements planning, driver tracking and unexpected issue management, helping you manage your deliveries with the right information.
When proof of delivery becomes essential
Proof of delivery becomes particularly important when you need to respond quickly to customers, minimise disputes or secure your invoicing, especially when you manage:
- sensitive or high-value deliveries, where every handover needs to be documented;
- food deliveries, to confirm the condition of the products upon delivery;
- deliveries involving installation or handling, which require on-site validation;
- invoicing based on completed deliveries;
- customer queries that need to be supported by verifiable facts, so you can respond quickly to disputes.
Visible benefits, day after day
When all your teams work from the same proof of delivery, you save time and reduce unnecessary back-and-forth.
You can respond to customers more quickly, streamline invoicing and let drivers continue their routes without administrative tasks.
Operations
Quickly see what happened with each delivery.
Customer service
Respond immediately to queries and disputes.
Invoicing
Rely on reliable proof to validate your invoices.
Delivery drivers
Confirm every delivery without manual data entry or paperwork.
Frequently asked questions about proof of delivery
Drivers can collect a signature, take photos, scan barcodes, add comments, report parcel or item exceptions and record delivered quantities directly from the mobile app at the time of delivery.
Absolutely. Each proof of delivery collected in the field is automatically linked to the correct delivery, along with the time and location.
Yes. From the web interface, each proof is accessible directly from the delivery record, along with the date, time and associated information.
Yes. Proof of delivery can be automatically included in email or SMS notifications sent after the delivery. You can keep customers informed without manual intervention and always have the information you need to respond to their queries.
Yes. Whether you operate in the healthcare or food sector, or handle high-value deliveries, AntsRoute enables you to collect reliable proof of delivery directly in the field. You have the information you need to ensure delivery traceability without adding to your teams’ workload.
Ready to confirm every delivery with ease?
Collect reliable proof directly in the field and access it in just a few clicks to respond to customers, minimise disputes and secure your invoicing.
7-day free trial. No commitment.