Published on 9 February 2024 • Reading time: 5 min read
85% of online shoppers say that a bad delivery experience could prevent them from making future purchases from online stores. These are the findings of a study conducted in 2022 in several European countries by Ipsos and Octopia.
Yet delivery is the key moment that must not be overlooked to guarantee consumers an experience that is as positive online as it is in-store. It is during delivery that the purchase becomes tangible for the shopper, and that you can build long-term loyalty.
Last-mile management solutions aim to deliver goods to the end customer as quickly as possible. AntsRoute software helps many e-merchants to organise their deliveries with ease, while respecting delivery times. This integration with Zapiet – Pickup + Delivery for Shopify enables companies to develop their online sales activities and offer a quality delivery service, while controlling the operational costs associated with these shipments.
In 2022, a first integration was developed to facilitate the management of local deliveries for merchants who run an online shop using Shopify. As your needs have evolved, we’ve decided to enhance this integration with new features.
Zapiet – Pickup + Delivery gathers all the data relating to orders. AntsRoute is used to plan delivery routes, automate dispatch to delivery drivers and manage communication with end customers.
Once a customer confirms payment for an order on Shopify, the data is automatically transferred to the AntsRoute platform:
The new version of the integration offers additional custom fields:
☝️ Good to know: Depending on your needs, you can translate or modify these custom fields.
The biggest addition is that we can now manage not only deliveries to your end customers, but also pick-ups from your shop.
The tool plans a first stop to pick up the goods at your shop’s address, then a second stop to deliver them to your customer’s address.
The e-merchant simply needs to start optimising the routes, taking into account the time slots selected by the end customers and the many business constraints entered.
Delivery drivers then retrieve their daily itineraries directly from the AntsRoute mobile application, available on iOS and Android. Using the app, they can start the navigation to the next address, validate the various stops and collect proof of delivery.
Retailers can also set up the automated sending of alerts and links to enable end customers to live track the status and delivery of their orders. This guarantees an excellent customer experience.
For a few months now, AntsRoute has offered functions that make it possible to manage an item database. If the option is activated on the AntsRoute account, items from Shopify orders will automatically be included in this database.
The list of items in an order is then displayed in the details of a delivery on AntsRoute.
Thanks to the mobile application, delivery drivers can indicate the quantities of items actually delivered when validating the delivery stops.
To benefit from this integration, make sure you meet the requirements below:
💡 AntsRoute is now available in “Zapiet – Pickup + Delivery” > “Settings” > “Fleet Management”.
To sum up, here are the main steps involved in setting up the integration:
To find out more about integrating AntsRoute with Zapiet – Pickup + Delivery for Shopify, please read our support article. From this article, you can access step-by-step guides on how to set up this integration. If you need any help, don’t hesitate to contact our support team by email at firstname.lastname@example.org
We’re offering a 7-day free trial of our delivery management software, AntsRoute. It’s easy to sign up here, and no credit card is required. You can also get a free trial of the Zapiet app on Shopify. Go to this page.
Zapiet is a leading developer of Shopify apps for store pickup, local delivery, and shipping solutions. Their apps empower retailers to offer exceptional flexibility and convenience to customers, enabling previously brick-and-mortar-only businesses to leverage the potential of an integrated online store. Founded in 2015, Zapiet currently supports over 10,000 stores in more than 150 countries, ranging from pop-up stands to Fortune 500 brands.
AntsRoute is one of the leading SaaS software developers for last-mile route planning and optimisation. The solutions developed by AntsRoute enable companies to boost their productivity and make the day-to-day work of field staff easier, while providing a quality experience for end customers. Founded in 2015 by French start-up Antsway, AntsRoute simplifies the daily lives of more than 5,000 delivery drivers and technicians in over 15 countries.