Blog > Last mile delivery
Blog > Last mile delivery
3 March 2022 | 7 min read
Every logistics manager is looking for efficient solutions to meet growing constraints: high storage costs, tight deadlines, just-in-time delivery, real-time shipment monitoring, etc.
In response to their needs, many business software publishers guarantee better productivity and increased profitability. However, it is important to ensure that the logistics software chosen is suitable for the requirements of your company and the market.
What are the different types of supply chain and transport software? What are the most useful features? And how can you be sure to choose the best one?
Finally, we will present 5 innovative solutions that could revolutionise the supply chain.
Summary of the article:
Logistics software, or more precisely, supply chain management software, is the term used to describe the solutions which help to improve the performance of the supply chain by digitising some processes.
Depending on the size of the company and its industry, the software can optimise all or part of the operations, from order validation to dispatch to the end customer. For example, these tools can facilitate:
All these supply chain management (SCM) software have the same objective: centralise the information to make the cooperation between the actors of the logistic and transport chain smoother.
The supply chain software can be classified into two groups:
This presentation is still quite schematic. Depending on your needs, you can use WMS, TMS, or both. Several software publishers also offer flexible systems, allowing you to choose modules of additional features.
The WMS, or warehouse management software, usually has features that are useful for:
Some WMS go even further by providing fully automated warehouse management, where robots are used for picking and transporting loads.
The common objective of TMS is to optimise transport, whether it involves deliveries, field service operations or return flows. This software is designed for transporters, of course, but also for all companies which organise themselves the shipment of fresh products, parcels or equipment. Some TMS are also very useful for managing the trips of mobile workforce such as technicians, repair workers, sales people, etc.
The key features of transport software include:
To be sure of choosing the best software, it is not enough to test or review the precise list of its features. To avoid disappointment, ask yourself these 3 key questions, which are often overlooked!
Even if you select the best software in the world, it won’t be very useful if there is no data exchange with the tools you already used (ERP, CRM, invoicing, accounting, etc.).
To improve productivity and avoid time-consuming re-entries, the logistics software must be able to communicate automatically with your other supply chain data tools, as well as with the main solutions of your suppliers and carriers.
The good news is that software publishers offer various solutions such as:
Today, most logistics management software is only available in SaaS mode. In other words, you can access the software or application remotely, from any device connected to the Internet. For users, there are many advantages:
To guarantee the continuity of their information system at any cost, some companies operating in sensitive sectors such as heavy industry require on-premise version. This means that all data remains hosted by the customer on site. Therefore, this method requires the purchase of operating licences, which are generally quite expensive.
Think about visiting the publisher’s website or asking their sales representative for references of other customers. Some software is flexible, while others target more specific issues.
In any case, you should choose a service provider who already works with professionals in your sector. This way, you will benefit from customised responses and more regular specific developments.
Shippingbo is an all-in-one SaaS solution that integrates and automates the entire logistics flow from A to Z:
To achieve this, the company has developed a series of programming interfaces, APIs, to connect natively to the IT tools of your suppliers and carriers.
Shippingbo adapts to every size of business, from small e-commerce sites to multi-warehouse logistics professionals.
This start-up based in Lille, France also offers online retailers a SaaS solution to manage their last-mile deliveries at one place:
It promises its customers important savings on transport costs, especially thanks to algorithms that assign each order to the most competitive carrier. Woop also includes a tool to get customer reviews.
Several retailers have already adopted this delivery management solution.
The stated objective of this software, available in SaaS mode, is to optimise reverse logistics. In other words, customer returns, an area which has been little studied until now. Revers.io is designed for:
This platform also innovates by offering web users an interface to manage their returns in complete autonomy. The sellers of course have access to a specific administration portal to monitor the progress of their parcels in Europe and worldwide in real time.
This company offers e-retailers the opportunity to outsource the entire logistics process and focus entirely on the sales.
The contractor sends to Cubyn his stock of products, and Cubyn takes care of everything, from picking to delivery to the end customer… including disputes with transporters!
To guarantee real-time synchronisation of information, the company has developed an in-house API, as well as modules to connect to the main CMS and marketplaces (Shopify, Prestashop, Amazon, Back Market, FNAC-Darty, etc.).
Cubyn, which in 2020 experienced a jump in the value of products transiting through its warehouses from €30 million to €250 million, raised over €35 million the following year.
The next challenge is to manage this exponential growth smoothly.
Our tool, which also belongs to the transport software category, aims to optimise routes and scheduling of deliveries. The AntsRoute application also integrates real-time geolocation, as well as efficient notification systems to improve the customer experience and significantly reduce absences on the first visit.
Many groups and small and medium-sized companies (Fraikin, Leroy Merlin, Electro Dépôt, Madeinmeubles, etc.) are already using our delivery route optimisation system and are operating in different sectors such as:
The AntsRoute users automatically benefits from integrations to easily connect to the most popular applications and ERPs: Prestashop, WooCommerce, Shopify, Odoo, Zapier, etc.