May 2025: What’s new in AntsRoute?

Published on 19 May 2025 • Reading time: 4 min read

The new version of AntsRoute is here! Redesigned to better meet your needs, it offers enhanced features and an even more streamlined user experience to simplify your route management every day.

Table of contents:

• Access Statistics on Notifications Sent to Customers
• Geographical Zones with Constraints: Two Improvements
• Include Departure and Return Trips in Route Cost Calculation

Access Statistics on Notifications Sent to Customers

To help you better understand the effectiveness of your communication with customers, our ‘Analyze’ module now includes a new tab dedicated to statistics on sent notification. You can now access a range of precise indicators showing link openings and actions taken by recipients.

Concrete Data to Refine Your Processes

With this new feature, you can view detailed performance metrics for each type of notification:

• Planning link: number of links opened, appointments planned.
• Confirmation or rescheduling link: links opened, appointments confirmed, appointments rescheduled (if this option is enabled).
• Tracking link: number of links opened.
• Rating link: links opened, ratings added.

This data allows you to identify the most engaging notifications, pinpoint potential friction points, and improve the overall customer experience.

Where to Find These Statistics

1. Go to the ‘Analyze’ module.
2. Click on the ‘Statistics’ tab.
3. Select ‘Notifications’.
4. Choose the desired period using the calendar.
5. Select the type of notification you want to analyze.

☝️ For more information, check out our support article.

The statistics on the notifications sent to customers on AntsRoute.

Geographical Zones with Constraints: Two Improvements for Even More Precise Planning

To meet the most complex planning needs, our geographical zones with constraints feature is evolving! Two major updates have been added to offer greater flexibility in managing field constraints.

Define Multiple Application Periods for the Same Zone

Until now, it was possible to configure a zone with:

• a permanent application, valid continuously;
• or a single application frequency, over a date range with a defined frequency (daily, weekly, or monthly). For example: from 10/10/2025 to 15/12/2025, every week on Monday and Tuesday.

With this new update, you can now define multiple application periods for the same geographical zone.
For example: from 15/12/2025 to 31/12/2025, then from 20/04/2025 to 24/04/2025.
This is a very useful improvement for applying the same constrained zone during multiple peak activity periods, construction phases, or any other specific cases!

Manage Exclusive Skills to Strengthen Your Planning Rules

Another new feature: the ability to add exclusive skills to your zones.
Previously, you could only add additional skills, which were added to the existing skills of each delivery within the zone.

With exclusive skills, the logic changes:
➡️ Deliveries located within the zone must have the specified exclusive skills in order to be scheduled.
❌ If they don’t, planning is simply blocked.

☝️ For more details, check out our support article.

The configuration of delivery zones on AntsRoute.

New Setting: Include Departure and Return Trips in Route Cost Calculation

To give you even greater accuracy in assessing your logistics costs, a new setting now allows you to include or exclude the trips from the departure location and to the arrival location in the calculation of route costs.

Specifically, if the option is disabled, the following segments will not be factored in:

• The trip between the starting point (e.g., depot, home, office) and the first delivery address
• The trip between the last delivery address and the end point (e.g., return to the depot or home)

However, if you enable this setting, the entire actual journey completed by the driver—including the segments before the first delivery and after the last—will be included in the cost calculation. This is an ideal feature for businesses aiming to track their costs as accurately as possible based on real-world operations.

How to Enable or Disable This Option

1. Go to the “Settings” module
2. Click on the “Settings” tab
3. Open the “General Settings” sub-tab
4. Enable or disable the option “Include trips from the departure location and to the arrival location in the calculation of cost”
5. Click “Save”

Include trips from the departure location and to the arrival location in the calculation of cost in AntsRoute.

What are the Other New Features?

If you’re used to applying filters to view specific data in your tables, you can now use a new filter called ‘Duration’. This allows you to sort data based on the length of the interventions.

Any questions? Feel free to contact our support team by filling out our contact form. We’ll be happy to assist you! See you soon on AntsRoute.