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Automation
Repeating appointment management
Pickup and delivery
AntsRoute plugin
Information
Notifications
- > Access the history of notifications
- > Buy SMS
- > Send notifications to customers
- > Manual notification with appointment information
- > Notification with a link to confirm an appointment
- > Notification with a link to confirm or reschedule an appointment
- > Automatic notification when the agent is approaching
- > Notification triggered by agent from the mobile application
- > Notification after completion with review link
- > Notification after completion with a link to download the service report
Mobile application
Performance analysis
Reoptimize routes
Edit routes
- > Carry out the same action for several orders from the "Plan orders" tab
- > Unplan several appointments from the "Map" tab
- > Assign an appointment to another agent with drag and drop
- > Change the order in which appointments are completed within a route
- > Unplan a route
- > Reschedule an appointment
- > Edit the order details
Lock routes
Export routes
Build routes
- > Duplicate routes over several days
- > Manage unassigned appointments
- > View the routes on a map
- > Confirm or put on hold an appointment
- > View the agenda of agents
- > Duplicate a route
- > Check vehicle occupancy rate
- > View the list of orders scheduled between two dates
- > View a specific route
- > Build routes
Route optimization
- > Carry out the same action for several orders from the "Plan orders" tab
- > Duplicate routes over several days
- > Import existing routes to re-optimize them
- > Partially re-optimize routes
- > Keep the order of my routes when reoptimizing
- > Unplan several appointments from the "Map" tab
- > Assign an appointment to another agent with drag and drop
- > Change the order in which appointments are completed within a route
- > Unplan a route
- > Reschedule an appointment Voir plus d'articles ( 13 )
Live tracking
Basket of orders
Cancelled appointment management
Appointment import
Appointment making
Order scheduling
- > Schedule a list of appointments over several days
- > Add appointments to bucket
- > Schedule the appointments from the order bucket
- > Import appointments in the order bucket
- > Reschedule cancelled appointments
- > Import appointments
- > Define the validity duration for proposals when making appointments
- > Limit the filling rate of the planning
- > Make an appointment for registered customer
- > Make an appointment for non-registered customer
Sectorization
Customers
Agents
Vehicles
Resources
- > Delete several customers
- > Define customer opening hours
- > Import a list of customers
- > Add and edit customers
- > Add and edit agent
- > Manage agent's working hours
- > Manage agent's breaks
- > Add the absences of agents
- > Edit agent's departure and arrival addresses
- > Synchronize the schedule with calendar app. Voir plus d'articles ( 5 )
Users
Others
Extra fields
Capacities
Skills
Site
Site settings
- > Manage the territorial sectorization
- > Enable sectorization
- > Customize the display of tables
- > Use filters in the order tables
- > Add users and manage their rights
- > Forgotten password
- > Add validation extra fields (filled in by agents)
- > Add extra fields (filled in by schedulers)
- > Manage the capacities of vehicles
- > Manage order types Voir plus d'articles ( 3 )
Support > Pick-up & delivery
