For each incoming call, suggest a date and time slot to customers according to their needs and taking into consideration other appointments and your objectives in terms of costs, time and miles saving.
The objective is to save miles, time, costs and plan technicians and deliverymen’s routes taking into consideration internal and external constraints.
Track your field workers in real-time and respond to emergencies and unexpected situations. Send your customers notifications during the whole process.
AntsRoute smartly arrange appointments by orientating customers toward the most appropriate dates and time slots and considering constraints in terms of time and operating costs saving. If customers are available, it is better to make the appointment taking into consideration nearby appointments already scheduled. Thus, technicians and deliverymen save miles during their daily routes.
From a simple form indicating requirements regarding the delivery or pick-up, the route optimization software suggests scored and rated time slots. AntsRoute makes sure that ressources are available to carry out all deliveries, pick-ups or visits.
After having planned the appointments, the optimization is ready to start! You get drivers’ schedule and routes in seconds. You are able to adjust schedules and routes according to your needs.
It is worth noting that businesses which have to do delivery or visit without fixed date to carry out will be added to routes already optimized. The objective is to complete routes without adding extra miles. AntsRoute gives users the opportunity to easily manage these appointments thanks to a “basket”.
After having optimized your delivery and multiple-stops routes, an automated text message or email notification can be sent to your customers. Upon the approach of technician or deliveryman, customers are informed through another automated message.
Thanks to the intuitive mobile app AntsDrive, drivers stay on track and reach easily each place. Deliverymen and technicians can send confirmation with comment, customer’s signature and pictures. Furthermore, drivers have the means to confirm or cancel an appointment through AntsDrive. Operations Managers are able to reprogram technician or deliveryman’s visit through AntsRoute.
The mobile app AntsDrive gives Operations Managers the opportunity to monitor driver activity with geofences and pinpoint their location. Managers have the means to track technicians and deliverymen in real-time through the route optimization software AntsRoute. Furthermore, they are able to communicate with drivers and add or cancel any appointment. Before each confirmation, Managers get information about the extra miles.
The route optimization software AntsRoute helps Managers to compare planned routes and the done ones. Furthermore, it’s possible to export documents including different data and increase personal indicators.
Assignment of drivers to specific customers
Availability of drivers (working hours, absences, lunch breaks or legal working hours)
Place of departure (site or home)
Assignment to specific geographic areas
Skills and qualifications
Type (light vehicle, heavy truck)
Engine specification (Diesel, Petrol, NGV, Electric)
Vehicle capacity (Weight, Volume, Parcels)
Costs, Drive objectives
Access to warehouse (loading dock)
Required skills and qualifications
Traffic conditions (Traffic jam, topography, weather)
Maximum duration between first and last stop