{"id":58446,"date":"2023-05-10T14:36:40","date_gmt":"2023-05-10T13:36:40","guid":{"rendered":"https:\/\/antsroute.com\/?p=58446"},"modified":"2026-01-13T10:44:03","modified_gmt":"2026-01-13T09:44:03","slug":"compare-actual-duration-of-work-orders-with-planned-duration","status":"publish","type":"post","link":"https:\/\/antsroute.com\/en\/software\/compare-actual-duration-of-work-orders-with-planned-duration\/","title":{"rendered":"Validate the arrival on site to know the actual duration of the work order"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row css=&#8221;.vc_custom_1735836832314{margin-top: 50px !important;}&#8221;][vc_column width=&#8221;1\/12&#8243; el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221;][\/vc_column][vc_column width=&#8221;10\/12&#8243;][vc_row_inner el_class=&#8221;vc_row-2&#8243;][vc_column_inner el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221; width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;10\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1735836822732{margin-top: 5px !important;}&#8221;]<a style=\"text-decoration: none; color: #1a1a1a; font-size: 18px; font-weight: 500;\" href=\"https:\/\/antsroute.com\/en\/blog\/\">Blog<\/a> &gt; <a style=\"text-decoration: none; color: #5d75e7; font-size: 18px; font-weight: 500;\" href=\"https:\/\/antsroute.com\/en\/blog\/product\/\">Product updates<\/a>\u00a0&gt; <span style=\"color: #a7a7a7; font-size: 18px;\">Validate the arrival on site to know the actual duration of the work order<\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]\n<h1>Validate the arrival on site to know the actual duration of the work order<\/h1>\n[\/vc_column_text][vc_column_text]\n<p class=\"text-head\" style=\"color: #424762; font-size: 16px;\">Published on <span style=\"font-weight: 500;\">10 May 2023<\/span> <span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"> \u2022 Reading time: <\/span> <span class=\"rt-time\"> 4<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span>\n[\/vc_column_text][vc_column_text]<img decoding=\"async\" class=\"aligncenter wp-image-87074\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1.jpg\" alt=\"\" width=\"1600\" height=\"847\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1.jpg 1999w, https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1-300x159.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1-1024x542.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1-768x406.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1-1536x813.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1-260x138.jpg 260w, https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1-50x26.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-1-142x75.jpg 142w\" sizes=\"(max-width:767px) 700px, (max-width:1600px) 100vw, 1600px\" \/>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221; width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;vc_row-2&#8243;][vc_column_inner el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221; width=&#8221;2\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;8\/12&#8243;][vc_column_text css=&#8221;&#8221;]What is the actual time spent on site? As an operations manager, this information is particularly important to you. Defining the wrong duration when planning orders can lead to complaints from your customers and employees, not to mention the considerable impact on your profitability\u2026<br \/>\nAt AntsRoute, we know this too! That&#8217;s why, in order to avoid making mistakes, our team has just developed a new feature: the calculation of the actual duration of field services or deliveries on site.<\/p>\n<p>To <strong>better define the duration of your different tasks<\/strong> and therefore better respect the arrival times communicated to customers, AntsRoute offers new <strong>double validation on the mobile application function.<\/strong><br \/>\nIn other words, your driver can validate his arrival at the work address, before validating the completion of the task.<br \/>\nThanks to this double validation, AntsRoute allows you to compare the planned duration and the time actually spent on site for each work order. Thanks to this information, you can <strong>readjust the planned duration for your next appointments and thus boost your productivity<\/strong>.<\/p>\n<p><em><u>Note<\/u>: The feature is available to all users from the Lite offer.<\/em><\/p>\n<h2><span id=\"Why_know_the_actual_duration_of_work_orders\">Why know the actual duration of work orders?<\/span><\/h2>\n<p>The function for calculating the actual time spent on site offers many advantages to your company:<\/p>\n<ul id=\"imglist\">\n<li>You have reliable data for better decision-making.<\/li>\n<li>You can calculate more precisely the cost of each task, and therefore better define the price of your services.<\/li>\n<li>If you have overestimated this time, you will be able to carry out more work orders each day without increasing the working hours of your staff.<\/li>\n<li>If you have underestimated this time, you can readjust it to better respect the times when you visit your customers.<\/li>\n<\/ul>\n<h2><span id=\"How_to_use_this_feature\">How to use this feature?<\/span><\/h2>\n<h3><span id=\"Step_1_Enable_the_option_in_the_web_interface_settings\">Step 1: Enable the option in the web interface settings<\/span><\/h3>\n<p>To access this feature from the mobile application, you must first <strong>activate the option from the settings of the AntsRoute interface<\/strong>. To do so, go to the \u201cSettings\u201d tab &gt; \u201cMobile application settings\u201d. From this page, you need to activate the option \u201cLet your driver validate his\/her arrival at the delivery address\u201d.<\/p>\n<h3><span id=\"Step_2_Validate_the_start_of_tasks_from_the_mobile_application\">Step 2: Validate the start of tasks from the mobile application<\/span><\/h3>\n<p>Once you have activated the function on your account, your drivers can access it from the mobile application.<br \/>\nTo do this, as soon as your driver arrives at the work address, he must simply display the details of this task from the list of tasks and click on the \u201cStart\u201d button.<\/p>\n<p>As you can see, thanks to this new feature, you can not only know the actual duration of your work orders, but you also have the possibility to <strong>view the ongoing tasks from the web interface<\/strong>. As on the mobile application, the ongoing tasks are displayed with a blue background and \u201cOngoing\u201d badge in the \u201cMonitor\u201d module.<\/p>\n<p><em><u>Note<\/u>: The started task is displayed in the first position in the list on the mobile application.<\/em><\/p>\n<div id=\"attachment_58448\" style=\"width: 2149px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-58448\" class=\"wp-image-58448 size-full\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1.jpg\" alt=\"\" width=\"2139\" height=\"1511\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1.jpg 2139w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-300x212.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-1024x723.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-768x543.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-1536x1085.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-2048x1447.jpg 2048w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-207x146.jpg 207w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-50x35.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-1-106x75.jpg 106w\" sizes=\"(max-width:767px) 700px, (max-width:2139px) 100vw, 2139px\" \/><p id=\"caption-attachment-58448\" class=\"wp-caption-text\">The double validation of tasks from the AntsRoute mobile application.<\/p><\/div>\n<h3><span id=\"Step_3_View_the_actual_duration_of_work_orders_from_the_web_interface\">Step 3: View the actual duration of work orders from the web interface<\/span><\/h3>\n<p>Once the driver has validated a task, you can view the actual duration of this work order from the web interface. To do this, you must go to the \u201cMonitor\u201d module and click on the \u201cList of work orders\u201d tab. In the \u201cDuration\u201d column, you can now see the actual duration next to the crossed-out planned duration.<\/p>\n<div id=\"attachment_58946\" style=\"width: 2110px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-58946\" class=\"wp-image-58946\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1.jpg\" alt=\"\" width=\"2100\" height=\"1261\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1.jpg 2517w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-300x180.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-1024x615.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-768x461.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-1536x922.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-2048x1229.jpg 2048w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-243x146.jpg 243w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-50x30.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/know-actual-order-time-antsroute-3-1-125x75.jpg 125w\" sizes=\"(max-width:767px) 700px, (max-width:2100px) 100vw, 2100px\" \/><p id=\"caption-attachment-58946\" class=\"wp-caption-text\">The route tracking in AntsRoute.<\/p><\/div>\n<p>To learn more about how to calculate the actual duration of work orders, read our <a href=\"https:\/\/support.antsroute.com\/hc\/en-gb\/articles\/14910950399121--Know-the-actual-duration-of-a-work-order\" target=\"_blank\" rel=\"noopener\"><u>support article<\/u><\/a>.<\/p>\n<p>Any questions? Do not hesitate to contact our support team by filling in our <a href=\"https:\/\/antsroute.com\/en\/contact-us\/\"><u>contact form<\/u><\/a>.\u00a0We would be happy to help you![\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221; width=&#8221;2\/12&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/12&#8243; el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-block&#8221; css=&#8221;.vc_custom_1702645893521{background-color: #00041f !important;}&#8221;][vc_column][vc_column_text]\n<h2 style=\"text-align: center; color: #ffffff;\"><span id=\"Optimise_your_last-mile_routes_today\">Optimise your last-mile routes today<\/span><\/h2>\n<p class=\"text-head\" style=\"text-align: center; color: #bfc0c6;\">Free 7-day trial | No credit card required<\/p>\n[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]\n<div id=\"cta\" style=\"text-align: center;\"><a class=\"btn-grad\" style=\"align-self: center;\" href=\"https:\/\/app.antsroute.com\/subscription\/creation\" target=\"_blank\" rel=\"noopener\"><strong>Get started<\/strong>&#8211; It&#8217;s free<\/a> <a class=\"button-2-white\" style=\"align-self: center;\" href=\"https:\/\/calendly.com\/lea-brice-antsroute\/demonstration\" target=\"_blank\" rel=\"noopener\">Book a demo<\/a><\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div><div id=\"toc_container\" class=\"toc_wrap_right no_bullets\"><p class=\"toc_title\">Contenu<\/p><ul class=\"toc_list\"><li><a href=\"#Why_know_the_actual_duration_of_work_orders\">Why know the actual duration of work orders?<\/a><\/li><li><a href=\"#How_to_use_this_feature\">How to use this feature?<\/a><\/li><li><a href=\"#Step_1_Enable_the_option_in_the_web_interface_settings\">Step 1: Enable the option in the web interface settings<\/a><\/li><li><a href=\"#Step_2_Validate_the_start_of_tasks_from_the_mobile_application\">Step 2: Validate the start of tasks from the mobile application<\/a><\/li><li><a href=\"#Step_3_View_the_actual_duration_of_work_orders_from_the_web_interface\">Step 3: View the actual duration of work orders from the web interface<\/a><\/li><li><a href=\"#Optimise_your_last-mile_routes_today\">Optimise your last-mile routes today<\/a><\/li><\/ul><\/div>\n","protected":false},"excerpt":{"rendered":"<p>AntsRoute lets you validate the start of each work order on the mobile application, and thus know the actual duration of the tasks.<\/p>\n","protected":false},"author":3,"featured_media":87079,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6284],"tags":[],"class_list":["post-58446","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Compare actual duration of work orders with the planned one | AntsRoute<\/title>\n<meta name=\"description\" content=\"AntsRoute lets you validate the start of each work order on the mobile application, and thus know the actual duration of the tasks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/antsroute.com\/en\/software\/compare-actual-duration-of-work-orders-with-planned-duration\/\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:title\" content=\"Compare actual duration of work orders with the planned one | AntsRoute\" \/>\n<meta name=\"twitter:description\" content=\"AntsRoute lets you validate the start of each work order on the mobile application, and thus know the actual duration of the tasks.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-2.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@AntswayCom\" \/>\n<meta name=\"twitter:site\" content=\"@AntswayCom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"AntsRoute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Compare actual duration of work orders with the planned one | AntsRoute","description":"AntsRoute lets you validate the start of each work order on the mobile application, and thus know the actual duration of the tasks.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/antsroute.com\/en\/software\/compare-actual-duration-of-work-orders-with-planned-duration\/","twitter_card":"summary","twitter_title":"Compare actual duration of work orders with the planned one | AntsRoute","twitter_description":"AntsRoute lets you validate the start of each work order on the mobile application, and thus know the actual duration of the tasks.","twitter_image":"https:\/\/antsroute.com\/wp-content\/uploads\/update-antsroute-actual-duration-2.jpg","twitter_creator":"@AntswayCom","twitter_site":"@AntswayCom","twitter_misc":{"Written by":"AntsRoute","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/antsroute.com\/#website","url":"https:\/\/antsroute.com\/","name":"AntsRoute","description":"ANTSROUTE - Logiciel d&#039;optimisation de tourn\u00e9es | Planifier &amp; 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