{"id":55155,"date":"2023-02-23T13:59:57","date_gmt":"2023-02-23T12:59:57","guid":{"rendered":"https:\/\/antsroute.com\/?p=55155"},"modified":"2026-01-13T10:46:01","modified_gmt":"2026-01-13T09:46:01","slug":"4-reasons-to-use-software-for-your-service-reports","status":"publish","type":"post","link":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/","title":{"rendered":"4 reasons to use software for your service reports"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row css=&#8221;.vc_custom_1735893004229{margin-top: 50px !important;}&#8221;][vc_column width=&#8221;1\/12&#8243; el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221;][\/vc_column][vc_column width=&#8221;10\/12&#8243;][vc_row_inner el_class=&#8221;vc_row-2&#8243;][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;10\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1735893022981{margin-top: 5px !important;}&#8221;]<a style=\"text-decoration: none; color: #1a1a1a; font-size: 18px; font-weight: 500;\" href=\"https:\/\/antsroute.com\/en\/blog\/\">Blog<\/a> &gt; <a style=\"text-decoration: none; color: #119da4; font-size: 18px; font-weight: 500;\" href=\"https:\/\/antsroute.com\/en\/blog\/field-service\/\">Field Service<\/a>\u00a0&gt; <span style=\"color: #a7a7a7; font-size: 18px;\">4 reasons to use software for your service reports<\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]\n<h1>4 reasons to use software for your service reports<\/h1>\n[\/vc_column_text][vc_column_text]\n<p class=\"text-head\" style=\"color: #424762; font-size: 16px;\">Published on <span style=\"font-weight: 500;\">23 February 2023<\/span> <span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"> \u2022 Reading time: <\/span> <span class=\"rt-time\"> 7<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span>\n[\/vc_column_text][vc_column_text]<img decoding=\"async\" class=\"aligncenter wp-image-81695\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1.jpg\" alt=\"\" width=\"1600\" height=\"847\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1.jpg 1629w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1-300x159.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1-1024x542.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1-768x406.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1-1536x813.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1-260x138.jpg 260w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1-50x26.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-1-142x75.jpg 142w\" sizes=\"(max-width:767px) 700px, (max-width:1600px) 100vw, 1600px\" \/>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221; width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;vc_row-2&#8243;][vc_column_inner el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221; width=&#8221;2\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;8\/12&#8243;][vc_column_text]As the manager of a team of technicians or mobile agents, your main objective is to improve the quality and speed of their field services. This concerns both preventive or curative maintenance, troubleshooting, installation or control operations, and equipment transmission\/recovery routes. You need quick access to the data of each field service so that your teams can process them efficiently.<\/p>\n<p>A powerful solution is to use a mobile app to <strong>automatically edit your service report<\/strong>.<\/p>\n<p>By opting for service report editing software, you will be able to:<\/p>\n<ul id=\"imglist\">\n<li>Produce professional service reports.<\/li>\n<li>More easily collect information from the field.<\/li>\n<li>Improve traceability and communication between your departments.<\/li>\n<li>Save time, optimise schedules, monitor and management of field service.<\/li>\n<li>Analyse data from service reports and increase the quality of service.<\/li>\n<\/ul>\n<p>To help you take the plunge or convince your hierarchy to opt for dedicated service report software, we have listed out the 4 main advantages of these mobile applications.<\/p>\n<p><strong>Table of contents<\/strong><\/p>\n<ol id=\"imglist-3\">\n<li><a href=\"#create-readable-and-ergonomic-service-reports-with-a-customisable-mobile-app\"><u>Create readable and ergonomic service reports with a customisable mobile app<\/u><\/a><\/li>\n<li><a href=\"#collect-on-field-information-and-improve-customer-communication\"><u>Collect on-field information and improve customer communication<\/u><\/a><\/li>\n<li><a href=\"#efficiently-manage-field-service-data-and-optimise-routes\"><u>Efficiently manage field service data and optimise routes<\/u><\/a><\/li>\n<li><a href=\"#increase-the-quality-of-service-of-your-maintenance-and-troubleshooting-field-services\"><u>Increase the quality of service of your maintenance and troubleshooting field services<\/u><\/a><\/li>\n<\/ol>\n<p class=\"summary-block\"><strong>Software<\/strong> simplifies the creation of electronic <strong>service reports<\/strong>. Digitalising these reports improves the quality of the work carried out. For the manager of a team of mobile technicians, it&#8217;s a guarantee of greater customer satisfaction.<\/p>\n<h2 id=\"create-readable-and-ergonomic-service-reports-with-a-customisable-mobile-app\"><span id=\"1_Create_readable_and_ergonomic_service_reports_with_a_customisable_mobile_app\">1. Create readable and ergonomic service reports with a customisable mobile app<\/span><\/h2>\n<h3><span id=\"Save_time_for_both_your_technicians_and_the_administrative_team\">Save time for both your technicians and the administrative team<\/span><\/h3>\n<p>In addition to being time-consuming to complete, paper service reports are often illegible or difficult to use.<br \/>\nYour maintenance technicians and field agents have been recruited for their business expertise, not for their writing skills.<br \/>\nThey would like to be able to focus on their job as technicians, being quick and efficient, without having to spend long hours documenting all of their work.<br \/>\nYour internal teams and customers nevertheless need traceability. They require clear and understandable documents. Your service reports must allow them to visualise and <strong>control, in real-time, the operations being carried out<\/strong> and to organise the follow-up field services.<\/p>\n<p>By forgoing paper forms and opting for a dedicated mobile app, you will <strong>make your technicians daily routing much easier<\/strong> and increase their motivation tenfold. They will be able to quickly enter relevant data and move on to the next visit.<\/p>\n<p>This in turn will help you improve technician retention, thus allowing a gain in productivity.<\/p>\n<p>By allowing them to <strong>enter customer data directly into pre-configured online software<\/strong>:<\/p>\n<ul id=\"imglist\">\n<li>You will help them gain a lot of time back from typing up reports.<\/li>\n<li>You will save them from travelling pointless miles to send the paper service reports.<\/li>\n<li>Your customers will have access to understandable and ergonomic documents, in much shorter delays.<\/li>\n<li>Your administrative teams will waste less time following up or deciphering the reports of your agents.<\/li>\n<\/ul>\n<div id=\"attachment_81705\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-81705\" class=\"wp-image-81705\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5.jpg\" alt=\"A service report generated with AntsRoute.\" width=\"1000\" height=\"1398\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5.jpg 1212w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5-215x300.jpg 215w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5-733x1024.jpg 733w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5-768x1073.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5-104x146.jpg 104w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5-36x50.jpg 36w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-5-54x75.jpg 54w\" sizes=\"(max-width:767px) 700px, (max-width:1000px) 100vw, 1000px\" \/><p id=\"caption-attachment-81705\" class=\"wp-caption-text\">The creation of a service report with AntsRoute.<\/p><\/div>\n<h3><span id=\"Customisable_service_report_management_software\">Customisable service report management software<\/span><\/h3>\n<p>On some mobile applications, it is possible to configure and customise all or part of the available fields, to adapt to your activity. Discover our tips for <a href=\"https:\/\/antsroute.com\/en\/solutions\/write-service-report\/\"><u>writing an effective service report<\/u><\/a>.<\/p>\n<p>For example, with Antsroute\u2019s software, <strong>the data entered by your agents are automatically integrated into the report pre-edited<\/strong> by you on a dedicated dashboard.<br \/>\nYou have the possibility to insert mandatory fields and additional customisable fields, such as:<\/p>\n<ul id=\"imglist\">\n<li>Company information, field agent and customer contact information.<\/li>\n<li>Date, time, duration and place of the field service.<\/li>\n<li>Reason for the field service or visit, with references and documentation.<\/li>\n<li>The material used, product consumed.<\/li>\n<li>Comments on the field service, problems encountered, and advice given.<\/li>\n<li>Client&#8217;s signature.<\/li>\n<li>Date of the next field service.<\/li>\n<\/ul>\n<p>This allows all useful information to be reported directly from a laptop or tablet. No need to complete the report later or follow up with customers.<\/p>\n<p><a href=\"https:\/\/app.antsroute.com\/subscription\/creation\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-81710 size-full\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3.jpg\" alt=\"\" width=\"1600\" height=\"499\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3.jpg 1600w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3-300x94.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3-1024x319.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3-768x240.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3-1536x479.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3-260x81.jpg 260w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3-50x16.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-3-150x47.jpg 150w\" sizes=\"(max-width:767px) 700px, (max-width:1600px) 100vw, 1600px\" \/><\/a><\/p>\n<p>If a technician realises after his field service, that they must plan a new visit to the customer, or replace another part, for example, they can <strong>schedule the appointment directly from the mobile application<\/strong>.<\/p>\n<p>It is very easy to <strong>configure personalised information<\/strong> so that it corresponds to the specificities of your business:<\/p>\n<ul id=\"imglist\">\n<li>Types of field service;<\/li>\n<li>Additional services provided;<\/li>\n<li>Progress reports on projects;<\/li>\n<li>Expertise and certifications of mandated agents (CACES, authorizations etc.);<\/li>\n<li>Price, weight, and dimensions of the material;<\/li>\n<li>Other attachments on the corresponding installation.<\/li>\n<\/ul>\n<h2 id=\"collect-on-field-information-and-improve-customer-communication\"><span id=\"2_Collect_on-field_information_and_improve_customer_communication\">2. Collect on-field information and improve customer communication<\/span><\/h2>\n<h3><span id=\"Reports_sent_30_minutes_after_the_field_service\">Reports sent 30 minutes after the field service<\/span><\/h3>\n<p>A dedicated mobile application will also allow you to automatically generate and send these service reports to customers and internal teams.<br \/>\nNo more double entries and tedious checks. This will save your teams from having to rewrite and verify the information provided by your agents and save them valuable time.<\/p>\n<p>With AntsRoute\u2019s mobile application, as soon as a technician has completed a service field or a stage of his shift, a complete report will be automatically published online, with all the information that will have been deemed of relevance:<\/p>\n<ul id=\"imglist\">\n<li>Date and time of visit;<\/li>\n<li>Pictures;<\/li>\n<li>Signature;<\/li>\n<li>Bar codes;<\/li>\n<li>Parts used;<\/li>\n<li>Comments.<\/li>\n<\/ul>\n<p>Following their field service, your agents can thus directly enter the photos and comments on the mobile application and include all the necessary evidence for their visit (proof of delivery, repairs, material recovery, etc.).<br \/>\nNo more need to send information to the administrative department at the end of the day, so that your agent can re-enter it and edit customer reports. Instead, service reports can be transformed directly into a PDF file and sent to customers 30 minutes after the technician\u2019s visit by email with confirmation text.<\/p>\n<p>Remember that the service report is a strategic document, which also strongly contributes to customer satisfaction.<\/p>\n<div id=\"attachment_81715\" style=\"width: 1610px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-81715\" class=\"wp-image-81715\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4.jpg\" alt=\"\" width=\"1600\" height=\"1128\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4.jpg 1999w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4-300x211.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4-1024x722.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4-768x541.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4-1536x1083.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4-207x146.jpg 207w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4-50x35.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-4-106x75.jpg 106w\" sizes=\"(max-width:767px) 700px, (max-width:1600px) 100vw, 1600px\" \/><p id=\"caption-attachment-81715\" class=\"wp-caption-text\">Validation of a work order with proof of completion on the AntsRoute mobile application.<\/p><\/div>\n<h3><span id=\"Complete_and_updated_customer_information_directly_from_your_technicians\">Complete and updated customer information directly from your technicians<\/span><\/h3>\n<p>It is also possible for your agents to send the new customer contact details directly to the database (change of address, contact number, etc.).<br \/>\nWith the AntsRoute software, for example, your mobile technicians can <strong>access your customers&#8217; files and correct their contact details online<\/strong> \u2013 useful in case customers report errors or changes to them.<\/p>\n<p>On the other hand, your technicians will have easy access to all the information necessary for their field service, thanks to the pre-filled reports. They can add any information they deem useful, such as photos, parts used, etc.<\/p>\n<p>Your administrative teams will thus have all the documents readily available to quickly follow up on field services: modification of the schedule, ordering of additional parts, invoicing, etc.<\/p>\n<p>By centralising the data of the field services on an application and by dematerializing the service reports, you:<\/p>\n<ul id=\"imglist\">\n<li>Maximize the efficiency of your technicians and allow them to focus on their job.<\/li>\n<li>Standardize the information to be provided and save considerable time in processing it.<\/li>\n<\/ul>\n<p>The automatic generation of service reports adds autonomy and <strong>frees up time for your technicians and the administrative department<\/strong>. It also allows for greater transparency and <strong>simplifies communication with your customers<\/strong> and within your teams.<\/p>\n<div id=\"attachment_81720\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-81720\" class=\"wp-image-81720\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-6.jpg\" alt=\"\" width=\"1000\" height=\"555\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-6.jpg 1410w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-6-300x167.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-6-768x426.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-6-260x144.jpg 260w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-6-50x28.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-6-135x75.jpg 135w\" sizes=\"(max-width:767px) 700px, (max-width:1000px) 100vw, 1000px\" \/><p id=\"caption-attachment-81720\" class=\"wp-caption-text\">Details of a planned work order on AntsRoute.<\/p><\/div>\n<h2 id=\"efficiently-manage-field-service-data-and-optimise-routes\"><span id=\"3_Efficiently_manage_field_service_data_and_optimise_routes\">3. Efficiently manage field service data and optimise routes<\/span><\/h2>\n<p>Once these reports have been completed and sent, it also becomes easier to manage the rest of the field services.<br \/>\nYou will be able to <strong>follow the status of the field service in real-time<\/strong> (completed, postponed, cancelled, to be completed) and <em>adjust the schedule<\/em> accordingly, whether they are recurring or one-off field services.<\/p>\n<p>With just a few clicks, you will also have access to the numerous field service data:<\/p>\n<ul id=\"imglist\">\n<li>Spare parts used;<\/li>\n<li>Duration of the field service;<\/li>\n<li>Complementary planning;<\/li>\n<li>Customer feedback.<\/li>\n<\/ul>\n<p>You can thus more easily follow the parts still in stock, any encounter difficulties during the field service, and time spent on each piece of equipment or in each location.<br \/>\nThis gives you a better overview of the management and needs of your service.<\/p>\n<p>This will also allow you to <strong>better plan and price your field services<\/strong>, by distributing them fairly between your different agents.<\/p>\n<p>There\u2019s an undeniable advantage for technicians in being able to centralise this data with field service management software. It allows them to access all the information necessary for future field services, resulting in an increase in their efficiency.<\/p>\n<div id=\"attachment_81726\" style=\"width: 1610px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-81726\" class=\"wp-image-81726\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7.jpg\" alt=\"The AntsRoute software interface showing two ongoing field service routes.\" width=\"1600\" height=\"838\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7.jpg 1946w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7-300x157.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7-1024x536.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7-768x402.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7-1536x804.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7-260x136.jpg 260w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7-50x26.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-7-143x75.jpg 143w\" sizes=\"(max-width:767px) 700px, (max-width:1600px) 100vw, 1600px\" \/><p id=\"caption-attachment-81726\" class=\"wp-caption-text\">The optimisation of field service routes on AntsRoute.<\/p><\/div>\n<h2 id=\"increase-the-quality-of-service-of-your-maintenance-and-troubleshooting-field-services\"><span id=\"4_Increase_the_quality_of_service_of_your_maintenance_and_troubleshooting_field_services\">4. Increase the quality of service of your maintenance and troubleshooting field services<\/span><\/h2>\n<p>If there is one point to remember, it would be the <strong>gain in competitiveness and performance<\/strong> offered by these automatic service reports.<\/p>\n<p>They allow you to:<\/p>\n<ul id=\"imglist\">\n<li>Better manage the field service schedule.<\/li>\n<li>Save your teams a lot of time.<\/li>\n<li>Avoid unnecessary printing of documents.<\/li>\n<li>Optimise field services, by having a better knowledge of on-field information.<\/li>\n<li>Collect useful data to improve customer satisfaction and manage stock.<\/li>\n<li>Make more informed decisions.<\/li>\n<\/ul>\n<p>Opting for software that automatically generates service reports is therefore not just a nice-to-have; it is in fact essential to improve the productivity and competitiveness of companies that travel frequently to customers.<\/p>\n<div id=\"attachment_81731\" style=\"width: 1610px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-81731\" class=\"wp-image-81731\" style=\"border-radius: 5px;\" src=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8.jpg\" alt=\"\" width=\"1600\" height=\"1053\" srcset=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8.jpg 1739w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8-300x198.jpg 300w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8-1024x674.jpg 1024w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8-768x506.jpg 768w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8-1536x1011.jpg 1536w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8-222x146.jpg 222w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8-50x33.jpg 50w, https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-8-114x75.jpg 114w\" sizes=\"(max-width:767px) 700px, (max-width:1600px) 100vw, 1600px\" \/><p id=\"caption-attachment-81731\" class=\"wp-caption-text\">Automated management of service reports improves the quality of service.<\/p><\/div>\n<p>The AntsRoute team won\u2019t just stop there. Our mobile application allows you to easily set up and generate customisable service reports. It is also coupled with additional features that allow you to schedule and optimise your routes and dematerialise your roadmaps. <a href=\"https:\/\/antsroute.com\/en\/field-service-management-software\/\"><u>Check out this page if you want to learn more<\/u><\/a>.[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221; width=&#8221;2\/12&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/12&#8243; el_class=&#8221;vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-block&#8221; css=&#8221;.vc_custom_1713266702322{background-color: #00041f !important;}&#8221;][vc_column][vc_column_text]\n<p class=\"h2-footer\" style=\"text-align: center; color: #ffffff;\">Automate the creation of your service reports<\/p>\n<p class=\"text-head\" style=\"text-align: center; color: #bfc0c6;\">Free 7-day trial | No credit card required<\/p>\n[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]\n<div id=\"cta\" style=\"text-align: center;\"><a class=\"btn-grad\" style=\"align-self: center;\" href=\"https:\/\/app.antsroute.com\/subscription\/creation\" target=\"_blank\" rel=\"noopener\"><strong>Get started<\/strong> &#8211; It&#8217;s free<\/a> <a class=\"button-2-white\" style=\"align-self: center;\" href=\"https:\/\/calendly.com\/lea-brice-antsroute\/demonstration\" target=\"_blank\" rel=\"noopener\">Book a demo<\/a><\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div><div id=\"toc_container\" class=\"toc_wrap_right no_bullets\"><p class=\"toc_title\">Contenu<\/p><ul class=\"toc_list\"><li><a href=\"#1_Create_readable_and_ergonomic_service_reports_with_a_customisable_mobile_app\">1. Create readable and ergonomic service reports with a customisable mobile app<\/a><\/li><li><a href=\"#Save_time_for_both_your_technicians_and_the_administrative_team\">Save time for both your technicians and the administrative team<\/a><\/li><li><a href=\"#Customisable_service_report_management_software\">Customisable service report management software<\/a><\/li><li><a href=\"#2_Collect_on-field_information_and_improve_customer_communication\">2. Collect on-field information and improve customer communication<\/a><\/li><li><a href=\"#Reports_sent_30_minutes_after_the_field_service\">Reports sent 30 minutes after the field service<\/a><\/li><li><a href=\"#Complete_and_updated_customer_information_directly_from_your_technicians\">Complete and updated customer information directly from your technicians<\/a><\/li><li><a href=\"#3_Efficiently_manage_field_service_data_and_optimise_routes\">3. Efficiently manage field service data and optimise routes<\/a><\/li><li><a href=\"#4_Increase_the_quality_of_service_of_your_maintenance_and_troubleshooting_field_services\">4. Increase the quality of service of your maintenance and troubleshooting field services<\/a><\/li><\/ul><\/div>\n","protected":false},"excerpt":{"rendered":"<p>These are 4 good reasons to use online software and mobile application to generate the service reports of your technicians.<\/p>\n","protected":false},"author":3,"featured_media":81700,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22800,6282],"tags":[],"class_list":["post-55155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-field-service","category-solutions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service reports \u2013 why choose a mobile application?<\/title>\n<meta name=\"description\" content=\"These are 4 good reasons to use online software and mobile application to generate the service reports of your technicians.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:title\" content=\"Service reports \u2013 why choose a mobile application?\" \/>\n<meta name=\"twitter:description\" content=\"These are 4 good reasons to use online software and mobile application to generate the service reports of your technicians.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-2.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@AntswayCom\" \/>\n<meta name=\"twitter:site\" content=\"@AntswayCom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"AntsRoute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Service reports \u2013 why choose a mobile application?","description":"These are 4 good reasons to use online software and mobile application to generate the service reports of your technicians.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/","twitter_card":"summary","twitter_title":"Service reports \u2013 why choose a mobile application?","twitter_description":"These are 4 good reasons to use online software and mobile application to generate the service reports of your technicians.","twitter_image":"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-2.jpg","twitter_creator":"@AntswayCom","twitter_site":"@AntswayCom","twitter_misc":{"Written by":"AntsRoute","Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/antsroute.com\/#website","url":"https:\/\/antsroute.com\/","name":"AntsRoute","description":"ANTSROUTE - Logiciel d&#039;optimisation de tourn\u00e9es | Planifier &amp; Suivre | Route Optimization Software | Plan &amp; Track","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/antsroute.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/#primaryimage","url":"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-2.jpg","contentUrl":"https:\/\/antsroute.com\/wp-content\/uploads\/reasons-using-software-service-reports-antsroute-2.jpg","width":850,"height":535},{"@type":"WebPage","@id":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/#webpage","url":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/","name":"Service reports \u2013 why choose a mobile application?","isPartOf":{"@id":"https:\/\/antsroute.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/#primaryimage"},"datePublished":"2023-02-23T12:59:57+00:00","dateModified":"2026-01-13T09:46:01+00:00","author":{"@id":"https:\/\/antsroute.com\/#\/schema\/person\/74b650f9a7a42bdc5ee99f68230463f2"},"description":"These are 4 good reasons to use online software and mobile application to generate the service reports of your technicians.","breadcrumb":{"@id":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/antsroute.com\/en\/solutions\/4-reasons-to-use-software-for-your-service-reports\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"AntsRoute","item":"https:\/\/antsroute.com\/en\/"},{"@type":"ListItem","position":2,"name":"4 reasons to use software for your service reports"}]},{"@type":"Person","@id":"https:\/\/antsroute.com\/#\/schema\/person\/74b650f9a7a42bdc5ee99f68230463f2","name":"AntsRoute","url":"https:\/\/antsroute.com\/en\/author\/ants\/"}]}},"_links":{"self":[{"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/posts\/55155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/comments?post=55155"}],"version-history":[{"count":1,"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/posts\/55155\/revisions"}],"predecessor-version":[{"id":123861,"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/posts\/55155\/revisions\/123861"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/media\/81700"}],"wp:attachment":[{"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/media?parent=55155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/categories?post=55155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/antsroute.com\/en\/wp-json\/wp\/v2\/tags?post=55155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}