{"id":113132,"date":"2025-04-29T15:41:55","date_gmt":"2025-04-29T14:41:55","guid":{"rendered":"https:\/\/antsroute.com\/?p=113132"},"modified":"2026-05-13T15:19:14","modified_gmt":"2026-05-13T14:19:14","slug":"top-7-last-mile-delivery-challenges","status":"publish","type":"post","link":"https:\/\/antsroute.com\/en\/solutions\/top-7-last-mile-delivery-challenges\/","title":{"rendered":"Top 7 Last-Mile Delivery Challenges (and how to solve them)"},"content":{"rendered":"
[vc_row css=”.vc_custom_1734426646938{margin-top: 50px !important;}”][vc_column width=”1\/12″ el_class=”vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen”][\/vc_column][vc_column width=”10\/12″][vc_row_inner el_class=”vc_row-2″][vc_column_inner el_class=”vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen” width=”1\/12″][\/vc_column_inner][vc_column_inner width=”10\/12″][vc_column_text css=”.vc_custom_1745922761013{margin-top: 5px !important;}”]Blog<\/a> > Delivery<\/a>\u00a0> Top 7 Last-Mile Delivery Challenges (and how to solve them)<\/span>[\/vc_column_text][vc_column_text css=””]\n

Top 7 Last-Mile Delivery Challenges (and how to solve them)<\/h1>\n[\/vc_column_text][vc_column_text]\n

Published on 29 April 2025<\/span> \u2022 Reading time: <\/span> 11<\/span> min read<\/span><\/span>\n[\/vc_column_text][vc_column_text css=””]\"\"[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen” width=”1\/12″][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”vc_row-2″][vc_column_inner el_class=”vc_hidden-xs Extra Small Screen vc_hidden-sm Small Screen” width=”2\/12″][\/vc_column_inner][vc_column_inner width=”8\/12″][vc_column_text css=””]Imagine yourself in the hustle and bustle of a big city, late on a Friday. The streets are congested, scooters are weaving in and out of cars, and every minute counts.
\nIn the midst of this urban cacophony, a simple parcel – perhaps a suit ordered online for an event the following day – absolutely must reach its destination on time. This is where the adventure of the \u2018last mile\u2019 begins, that short but complex segment of logistics.<\/p>\n

In 2025, last-mile delivery<\/strong> has become the number one strategic challenge for many companies. Why is this? Because it alone accounts for more than 50% of total delivery costs (Capgemini Research<\/u><\/a>), but also for the most significant part of customer satisfaction. Optimising this stage is no longer a luxury, but a necessity if you want to stand out in a world where \u2018delivered tomorrow\u2019 has become the expected norm.<\/p>\n

In this article, we’re going to explore the 7 most common challenges<\/strong> of last-mile delivery, offering you concrete solutions<\/strong> for each one, inspiring examples<\/strong> and a few best practices drawn from our experience in the field.<\/p>\n

Table of contents<\/strong>:<\/p>\n

    \n
  1. High cost of last-mile delivery<\/u><\/a><\/li>\n
  2. Pressures linked to customer expectations (fast, flexible delivery)<\/u><\/a><\/li>\n
  3. Restricted access in urban areas<\/u><\/a><\/li>\n
  4. Problems relating to failed deliveries<\/u><\/a><\/li>\n
  5. Poor route planning<\/u><\/a><\/li>\n
  6. Complex management of product returns<\/u><\/a><\/li>\n
  7. Environmental pressures and societal expectations<\/u><\/a><\/li>\n<\/ol>\n

    \"\"<\/a><\/p>\n

    1. High cost of last-mile delivery<\/span><\/h2>\n

    Last-mile delivery is often compared to the home stretch of a marathon. It’s the shortest leg, but also the most exhausting and costly.
    \nIn logistics, this last stage sometimes represents more than 50% of the total cost of transporting a product<\/strong>. A paradox when you consider that this phase often covers less than 10% of the overall journey!<\/p>\n

    \"Diagram

    The 7 challenges of last-mile delivery (+ solutions).<\/p><\/div>\n

    Why are these costs soaring?<\/strong>
    \nUrban delivery routes are particularly affected by:<\/p>\n