{"id":130878,"date":"2026-09-22T16:11:33","date_gmt":"2026-09-22T15:11:33","guid":{"rendered":"https:\/\/antsroute.com\/?page_id=130878"},"modified":"2026-09-24T11:08:42","modified_gmt":"2026-09-24T10:08:42","slug":"delivery-kpis","status":"publish","type":"page","link":"https:\/\/antsroute.com\/en\/deliveries\/delivery-management\/delivery-kpis\/","title":{"rendered":"Delivery KPI analysis to improve your performance"},"content":{"rendered":"
[vc_row gap=”0px” el_class=”ar-notif-hero-bg”][vc_column][vc_row_inner gap=”0px” el_class=”ar-notif-hero ar-notifications-page”][vc_column_inner width=”1\/2″ el_class=”ar-notif-hero__content ar-notif-hero-content” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text el_class=”ar-notif-h1″]\n

Delivery KPI analysis to improve your performance<\/h1>\n[\/vc_column_text][vc_column_text el_class=”ar-notif-intro”]Analysing your deliveries isn\u2019t about accumulating data. It\u2019s about understanding what actually happened in the field, identifying gaps and improving your operations.<\/p>\n

AntsRoute turns your route data into clear, actionable KPIs<\/strong>. You can measure the actual performance of your deliveries, identify areas for improvement and make decisions based on reliable data.[\/vc_column_text][vc_column_text]\n


\nStart for free
\n<\/a>
\nBook a demo
\n<\/a><\/div>\n[\/vc_column_text][vc_column_text]\n

7-day free trial. No commitment.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ el_class=”ar-notif-hero-visual” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text el_class=”ar-notif-hero-image”]\"Delivery[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=”0px” el_class=”ar-notif-section-bg”][vc_column][vc_row_inner gap=”0px” el_class=”ar-notif-section ar-notif-split”][vc_column_inner width=”1\/2″ el_class=”ar-notif-media” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text]\"Delivery[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ el_class=”ar-notif-copy” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text]\n

Data that genuinely helps you manage your operations<\/h2>\n

Pass times, delays, failed deliveries, distance travelled\u2026 You already have a wealth of data on your operations.<\/p>\n

But when this data is spread across several tools, difficult to analyse or reviewed too late, it remains of limited use day to day.<\/p>\n

With AntsRoute, information from your routes is centralised to help you track performance, identify gaps and know where to take action.<\/p>\n

Delivery KPIs thus become genuine management tools, rather than simply figures in a spreadsheet.<\/strong>
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Indicators based on actual execution<\/h2>\n

Analyse what actually happened in the field.<\/p>\n

AntsRoute uses data collected throughout your routes: actual delivery times, stop statuses<\/strong> \u2014 delivered, rescheduled or cancelled \u2014 reasons for delays or failed deliveries, proof of delivery and distance travelled<\/strong>.<\/p>\n

This gives you KPIs based on the actual execution of your routes, rather than simply what was planned.<\/p>\n

You can compare planned versus actual performance and better understand the gaps that affect your results.
\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ el_class=”ar-notif-media” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text]\"Comparison[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=”0px” el_class=”ar-notif-experience-bg ar-notif-experience-row”][vc_column width=”1\/4″ el_class=”ar-notif-experience-side ar-notif-experience-side–left” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-3 vc_col-sm-inherit”][vc_column_text]\"Dashboard\"Dashboard[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ el_class=”ar-notif-experience-center” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_row_inner gap=”0px”][vc_column_inner][vc_column_text]Delivery management<\/span><\/p>\n

Analysis is a key pillar of delivery management<\/h2>\n

Managing deliveries also means analysing what happened to improve future routes. KPIs therefore complement route optimisation, driver tracking, unexpected issue management and proof of delivery.[\/vc_column_text][vc_column_text]\n


\nLearn more
\n<\/a>
\nBook a demo
\n<\/a><\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/4″ el_class=”ar-notif-experience-side ar-notif-experience-side–right” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-3 vc_col-sm-inherit”][vc_column_text]\"Proof\"Route[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=”0px” el_class=”ar-kpi-metrics-bg”][vc_column][vc_row_inner gap=”0px” el_class=”ar-kpi-metrics-header”][vc_column_inner offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-12 vc_col-sm-inherit”][vc_column_text]\n

The KPIs that really matter for your deliveries<\/h2>\n

AntsRoute enables you to track the metrics that have a direct impact on your operations<\/strong>. The metrics are easy to understand and can be used directly by your teams. You don\u2019t need to be a data expert to use them day to day.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”0px” el_class=”ar-kpi-metrics-row ar-kpi-metrics-row–top”][vc_column_inner width=”1\/3″ el_class=”ar-kpi-metric-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-4 vc_col-sm-inherit”][vc_column_text]\n

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On-time performance and meeting time slots<\/h3>\n

Measure your ability to meet the delivery times promised to your customers.
\n\"On-time<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”2\/3″ el_class=”ar-kpi-metric-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-8 vc_col-sm-inherit”][vc_column_text]\n

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First-attempt delivery rate<\/h3>\n

Track the proportion of deliveries completed on the first attempt and identify situations that require a second delivery attempt.
\n\"Completed<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”0px” el_class=”ar-kpi-metrics-row ar-kpi-metrics-row–bottom”][vc_column_inner width=”1\/3″ el_class=”ar-kpi-metric-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-4 vc_col-sm-inherit”][vc_column_text]\n

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Delays, rescheduled and failed deliveries<\/h3>\n

Analyse their frequency and associated causes to identify recurring issues.<\/p>\n

\"Delivery<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ el_class=”ar-kpi-metric-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-4 vc_col-sm-inherit”][vc_column_text]\n

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Actual route and delivery durations<\/h3>\n

Compare planned durations with the actual time spent in the field.<\/p>\n

\"Comparison<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ el_class=”ar-kpi-metric-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-4 vc_col-sm-inherit”][vc_column_text]\n

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Distance travelled<\/h3>\n

Track the distances covered by your drivers and how they change over time.<\/p>\n

\"Comparison<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=”0px” el_class=”ar-notif-section-bg”][vc_column][vc_row_inner gap=”0px” el_class=”ar-notif-section ar-notif-split”][vc_column_inner width=”1\/2″ el_class=”ar-notif-media” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text]\"Driver[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ el_class=”ar-notif-copy” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text]\n

Understand the gaps to improve your routes<\/h2>\n

KPIs aren\u2019t just about measuring results. They help you understand why your performance changes.<\/p>\n

You can identify recurring causes of delays or rescheduled deliveries, compare different periods, routes or delivery areas, and measure the impact of changes to your operations.<\/p>\n

You can then use these insights to refine your planning rules, adapt your constraints and progressively improve your routes.[\/vc_column_text][vc_column_text]
\nDiscover route optimisation
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Useful data for the whole organisation<\/h2>\n

Delivery KPIs aren\u2019t just for those responsible for reporting. The whole organisation can work from the same data collected in the field.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”0px” el_class=”ar-kpi-org-cards”][vc_column_inner width=”1\/3″ el_class=”ar-kpi-org-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-4 vc_col-sm-inherit”][vc_column_text]\n

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For operations<\/h3>\n

Identify recurring issues, track how your routes evolve and gain concrete insights to adjust your operations.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ el_class=”ar-kpi-org-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-4 vc_col-sm-inherit”][vc_column_text]\n

\n

\"\"<\/p>\n

For customer service<\/h3>\n

Rely on reliable information to answer questions about a delivery, delay or rescheduled delivery.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ el_class=”ar-kpi-org-card” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-4 vc_col-sm-inherit”][vc_column_text]\n

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\"\"<\/p>\n

For management<\/h3>\n

Track performance over time and gain a consolidated view to inform your decision-making.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=”0px” el_class=”ar-notif-section-bg”][vc_column][vc_row_inner gap=”0px” el_class=”ar-notif-section ar-notif-split”][vc_column_inner width=”1\/2″ el_class=”ar-notif-copy” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][vc_column_text]\n

Long-term, visible benefits<\/h2>\n

Regularly analysing your KPIs helps make your operations more predictable and focus your efforts on the areas that genuinely need improvement.<\/p>\n

You can:<\/p>\n