GIE Aptitude

20 December 2018

GIE Aptitude manages priorities and save time with AntsRoute

“Without route optimization software, GIE Aptitude would need two extra Administrative Managers to plan multiple stops routes. AntsRoute rescues us from hours of planning.“

Pauline Mougel

Operations Manager, GIE Aptitude

Field workers

Departments

About 15 daily deliveries ;
2 deliverymen.

Business

Aptitude is an economic interest group which is specialized in home assessment. It was created in 2017 and operates in 7 departments.

https://lorraine.msa.fr/

Industry

Home assessment

Headquarters

Vandoeuvre-lès-Nancy, France

Market

B2C

15 field workers carry out daily home visits in eastern departments of France: Marne, Ardennes & Vosges

GIE Aptitude is an economic interest group which was created by six pension funds: Carsat Nord Est, MSA Lorraine, MSA Marne Ardennes Meuse, MSA Sud Champagne, Sécurité Sociale des Indépendants de Champagne-Ardenne, Sécurité Sociale des Indépendants de Lorraine. Its activity consits in doing home assessment to understand elderly persons’ needs. The objective is to prevent the loss of independence. Thanks to these home visits, field workers are able to give recommendations, provide preventive advices, recommend local centers. Visits also help pension funds to establish their social action plan. GIE Aptitude decided to use the route optimization software AntsRoute to optimize the daily routes of its 15 field workers.

“From January 1st, 2019, we should have 20 field workers carrying out daily assessments in 7 departments: Aube, Ardennes, Haute Marne, Marne, Meurthe-et-Moselle, Meuse, Vosges” said Pauline Mougel, Operations Manager at GIE Aptitude. “We decided to optimize our routes to meet our member’s expectations. So far, the pension fund assigned home visits to the association located nearby the person to assess. Routes planning was not centralized within the organization” explained Pauline Mougel.

A software to observe social security approved deadlines of home visits

“When GIE Aptitude was created, other similar organizations already existed. But most of field workers had to plan routes by themselves in their area. It was not easy for them to optimize their routes to reduce time spent in their vehicle.”, said Pauline Mougel. Furthermore, GIE Aptitude wanted to use a route optimization software to meet social security approved deadlines of home visits. “We tried to find route optimization solutions to make the planning of home visits easier, manage routes and observe deadlines. We also wanted to optimize our resources, specially the vehicle fleet, thanks to a decrease in miles travelled by each field worker. We quickly chose the route management software AntsRoute ass it is ergonomic and easy to use“, analyzed Pauline Mougel.

“The route management software AntsRoute help us to manage priorities and save time.“

Two administrative workers have been using AntsRoute for several weeks. They plan daily visits and optimize routes for 15 field workers who are now able to carry out visits in different departments. Thus, GIE Aptitude is now able to meet members’ needs even when field workers are absent. The management of these absences is now optimal thanks to the construction of routes including visits in several departments. “The route management software AntsRoute help us to manage priorities and make sure that field workers visit in priority elder persons whose needs are urgent.”

GIE Aptitude observes that the daily use of the software AntsRoute help to save a considerable amount of time. Furthermore, planning of home visits is easier. The route management software AntsRoute also enable workers to optimize routes by reducing miles. “Without route optimization software, GIE Aptitude would need two extra Administrative Managers to plan multiple-stops a day routes. AntsRoute rescues us from hours of route planning”, said Pauline Mougel. “Furthermore, routes hand-planning wouldn’t save time and miles. AntsRoute helps us to save a considerable amount of time. We can use extra time to carry out other tasks such as billing, accounting or human resources.”

GIE Aptitude should implement the solutions offered by Antsway in other departments (Aube, Haute Marne, Meurthe-et-Moselle & Meuse) to optimize routes of assessments to understand elderly persons’ needs for 10 extra field workers.

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