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Adapting the terminology to your business is now possible on AntsRoute

24 June 2021 | 2 min read

Here is the first new feature of a series to come! The users of the AntsRoute route optimization software can now custom the terms used on the interface. This development allows you to use the right terms, not only with your field workers, but more importantly with your customers. 🤩

AntsRoute adapts to your business, not the opposite!

Our priority is to offer enjoyable experience that suits your business. If you use AntsRoute, you know that the tool is applicable to any industry, no matter the size of your company. Whether you are a technician, a delivery driver or a nurse, whether you work for a small business or a global company, AntsRoute will meet your needs. Well, our team has just developed a great feature that allows you to custom the terms that will be used on the AntsRoute interface as well as on the mobile application.

But more importantly, this new feature allows you to use the right terms when communicating with your customers… or patients. For example, these personalized terms will be used on the online appointment scheduling site vientchezvous.com.

What terms can be customized on AntsRoute

• to define your field workforce: Field workers ; Technicians ; Agents ; Dispatch riders ; Drivers ; Deliverymen ; Salesmen.
• to define the location from where your mobile workforce usually start their routes: Site ; Agency ; Warehouse ; Point of Sale.
• to define the type of service offered: Field services ; Deliveries ; Pickups ; Visits.
• to define the people to whom you offer your services: Clients ; Patients.

How it works

If you are new user of AntsRoute, you will be able to choose the terms adapted to your business directly when you create your account. Are you already using AntsRoute? Don’t worry, you can always go to the new tab ‘My company’ then ‘Terminology’ to change the terms to be displayed.

💡 To learn more, read the support article here.

At AntsRoute, we understand that one of your priorities is to offer a quality experience to your customers. That’s why we can already tell you that there are some great surprises for you, and especially for your customers, coming very soon on AntsRoute. 😍