Ensure the most efficient repair and maintenance operations
Ensure the most efficient repair and maintenance operations
Track your field technicians and improve the quality of service provided
“The AntsRoute repair and maintenance route optimization software has helped our team to save almost one working week in only one month and eliminate human errors”
Sébastien Morant, Support Manager, Eloy Water
The objectives of operations managers
The objectives of operations managers
Meet customer expectations
Create maintenance routes ensuring the contract compliance (specific time, frequency of visit and more).
Reduce operational costs
Build optimal repair routes integrating logistics constraints and using current technicians to their maximum potential.
Ensure the most efficient repair operations
Determine the best technicians to carry out maintenance or repair operations according to their skills and licenses.
The needs of operations schedulers
The needs of operations schedulers
Automate the planning of operations
Guide your customers during the appointment scheduling taking into consideration already planned operations.
Dispatch routes to technicians
Give your field workers daily repair and maintenance routes and track their progress from the depot to customer’s.
Build routes integrating constraints of the industry
Create repair and maintenance routes integrating factors like availabilities, working hours, breaks and skills of technicians, frequency of passage and more.
Keep field technicians updated
Make it easier to communicate with your technicians about last-minute updates to ensure on-time visits.
The needed solution to optimize the management of repair and maintenance routes
The needed solution to optimize the management of repair and maintenance routes
Build efficient routes to carry out more maintenance and repair operations with the current technicians.
FOR OPERATIONS MANAGERS
Offer customers optimal quality of service with the best repair optimization software
Offer customers optimal quality of service with the best repair and maintenance route optimization software
- Make the scheduling process easier
- Enhance customer satisfaction
- Improve working conditions
- Reduce operational costs
Give your schedulers an efficient solution to guide customers during the appointment scheduling taking into consideration logistics constraints and already scheduled repair and maintenance operations. AntsRoute helps you to meet your contractual commitments like frequency of visits, delays and more.
Keep your customers updated by sending them real-time SMS and email notifications at various stages. For exemple, when operations are confirmed, one day before the maintenance operations, when the technician is on his way or when it is completed.
Automate customer data entry and avoid repetitive tasks thanks to a real-time repair and maintenance route data feedback system. Improve working conditions of your operations schedulers and make sure they focus on the work that matters most.
Give your operations schedulers the solutions to build optimal repair and maintenance routes. AntsRoute uses your current workers to their maximum potential. Technicians carry out more daily operations without increasing working hours.
FOR OPERATIONS SCHEDULERS
Ensure efficient repair and maintenance routes in a single click
Ensure efficient urgent repair and regular maintenance route in a single click
- Smartly schedule maintenance operations
- Build optimal repair and maintenance routes
- Avoid repetitive tasks
- Schedule emergency operations smartly
Facilitate the management of last-minute appointments. Guide easily customers during the appointment making process regarding recurrent maintenance operations and already scheduled operations.
The most efficient routing solution to optimize urgent repair and regular maintenance route in a few minutes considering time windows, time slot, duration of operations, skills, working hours and breaks of technicians, capacity of vehicles and more. AntsRoute helps your technicians to spend less time on the road and increase the number of operations per route.
AntsRoute helps your team to dematerialize the management of repair and maintenance operations. The urgent repair and regular maintenance route optimization software offers a data feedback system to automate the collection and storage of data. Thus, operations schedulers avoid repetitive tasks and focus on the work which matters most.
AntsRoute helps schedulers to smartly plan last-minute operations for a visit on the same day. The software determines quickly the best technicians to carry out these repair, adjustment, cleaning or servicing operations while the machinery is at a standstill. It takes into consideration the location of technicians, their working hours, the operations to come and logistics constraints.
FOR TECHNICIANS
Make navigation to next maintenance operations easier
Make navigation to next maintenance operations easier
AntsRoute makes sure workers in the field avoid traffic jams and take the fastest routes to the next maintenance operations. Technicians save precious time in their working day and can carry out more operations per route.
All the information about their customers and daily operations are directly dispatched to technicians via the AntsRoute mobile application. Field workers ensure the most efficient visits.
Complete repair and maintenance operations and automate the collection of comments, photos and customer signatures via the easy-to-use AntsRoute mobile application. The AntsRoute data feedback system ensures real-time access for operations schedulers and avoid any loose of documents.
KEEP CUSTOMERS UPDATED
Delight your customers with the AntsRoute repair optimization software
Delight your customers with the AntsRoute repair optimization software
Send real-time alerts
Keep your customers updated by sending them SMS and email notifications when an operations is confirmed, when the technician is on his way, when maintenance operations are completed and more.
Get customers feedbacks
Automate the sending of feedback links when repair operations are completed to allow your customers to rate their experience.
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