Validate the completion of an appointment from the web interface
For completed routes, it is possible to validate or cancel orders that have not been confirmed by the field workers. Just follow the steps below:
Note: To be displayed in the route history (D+1), the field worker must at least touch the “Start route” button from the mobile application. The routes that have not been started will not be displayed in the “Route report” tab.
Note : To mark as done or cancel an appointment from the AntsRoute interface, it must be in the state “Scheduled” (in blue).
Mark appointment as done
Done comment ;
Extra fields (when defined beforehand).
Note: When marked as done, the order is displayed with a green background.
Note : When cancelled, the order is displayed with a red background at the bottom of the list.
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