Support > Resources > Synchronize the schedule with calendar app.

Synchronize the schedule with calendar app.

It is possible to export schedules from AntsRoute to integrate them into calendar applications like Microsoft Outlook, iOS Calendar, Google Calendar or Mac Calendar. To synchronize the schedule, just follow the steps below:

Go to the “Agents” tab of the “Resources” module.
Identify the agent for whom the schedule needs to be synchronized with another calendar.

Click on “…” and “Export agenda“.
Click on the blue button “Copy link“.

Note : The synchronization of the schedule can be done only in one direction. For example, the sync with Google Calendar allows you to display the operations planned from AntsRoute in Google Calendar, but not the other way around. Furthermore, once the routes have been completed, the operations disappear from the calendar.

Microsoft Outlook

After retrieving the URL from app.antsroute.com, just go to Microsoft Outlook and follow these steps:

Click on “Open calendar“.

Click on “From internet“.
Paste the URL retrieved from AntsRoute.

Once the sync is completed, the AntsRoute orders are displayed in your calendar.

Note : The sync of the Outlook Calendar can be done manually. To update the planning, just go to Send/Receive > Update Folder.

Google Calendar

After retrieving the URL from app.antsroute.com, just go to Google Calendar and follow these steps:

Open the “Google Apps” menu by clicking on in the top right-hand corner.
Click on “Calendar”.
Open the “Other calendars” menu by clicking on “” in the bottom left-hand corner.

Click on “From URL”.
Paste the URL retrieved from AntsRoute.
Click on the blue “Add calendar” button.

Mac Calendar

After retrieving the URL from app.antsroute.com, just go to Mac Calendar and follow these steps:

Click on “File”.
Click on “New Calendar Subscription”.
Paste the URL retrieved from AntsRoute.

Click on the blue “Subscribe” button.
Define the name of this calendar.
Click on the blue “OK” button.

iOS Calendar

After retrieving the URL from app.antsroute.com, just take your iPhone and follow these steps:

Open the “Settings”.
Go to “Accounts & Passwords”.
Go to “Add Account”.
Select “other”.
Choose “Add Subscribed Calendar”.
Paste the URL retrieved from AntsRoute.
Touch the “Next” button.
Touch the “Save” button.

Note: The schedule sync is not in real time and depends on the frequency determined by the different applications. Therefore, we have no control over this synchronization frequency. When you change the schedules from AntsRoute, the sync may vary depending on the calendar application used. For example, IOS Calendar synchronization is automated. Google Calendar sync is automated at an undetermined time of the day. On the contrary, Microsoft Outlook synchronization is manual.

Delete access to schedule

Agents no longer work in the company and you want to remove their access to AntsRoute schedules? To remove an agent’s access to a schedule, it is necessary to generate a new link. Modifying the agent’s email address from AntsRoute is not sufficient as the URL initially generated is not only linked to this address.

Log into app.antsroute.com.
Go to the “Agents” tab of the “Resources” module.
Click on “…” and “Export agenda” for the concerned agent.
Click on the blue “Generate new link” button.