To schedule a pick-up and delivery operation on AntsRoute, just follow these steps:
1
Go to the “Appointment making” tab of the “Schedule” module.
2
Click on the blue “Add a customer” button.
Note: When your customer is already registered, enter his name in the search bar and select it from the drop-down list. Then just click on the blue “Add appointment” button from the customer’s file.
3
Fill in the following fields.
General information
Last name ;
Address ;
First name (optional) ;
Email (optional);
Mobile number (optional).
Note: Phone numbers must be in international format. For example, +44 7400 123456 for a phone number in the United-Kingdom.
More information
External Id (optional) ;
Phone number (optional) ;
Comments (optional) ;
Private comments (optional).
Note: The private comments are visible only from the web interface. The agents or deliverymen cannot view these comments from the mobile application.