Do you want to re-optimize only certain routes without changing the order of other optimized routes? Just follow the steps below:
Re-optimize a single route:
Note: The objective is to re-optimize the order of appointments within a route. These appointments are still assigned to the same agent.
From the “Agenda” tab
1
Go to the “Agenda” tab of the “Organize” module.
2
Select the date on which the routes are built using the date picker.
3
Identify the route to be re-optimized in the schedule.
4
Click on “…” and “Optimize”.
From the “Routes” tab
1
Go to the “Routes” tab of the “Organize” module.
2
Select the date on which the routes are built using the date picker.
3
Identify the route to be re-optimized in the table.
4
Click on “…” and “Optimize”.
From the “Map” tab
1
Go to the “Map” tab of the “Organize” module.
2
Select the date on which the routes are built using the date picker.
3
Display the right side bar by clicking on the button.
4
Identify the route to be re-optimized in the side bar.
5
Click on “…” and “Optimize”.
Re-optimize some routes:
Note: The objective is to re-optimize only certain routes without changing the order of the other routes. The appointments of the re-optimized routes will not necessarily be assigned to the same agent.
From the “Agenda” tab
1
Go to the “Agenda” tab of the “Organize” module.
2
Select the date on which the routes are built using the date picker.
3
Identify the route(s) that should not be reoptimized.
4
Click on “…” and “Lock the route”.
5
Repeat this action for each route that does not need to be re-optimized.
6
Click on the blue “Reoptimize routes” button.
From the “Routes” tab
1
Go to the “Routes” tab of the “Organize” routes.
2
Select the date on which the routes are built using the date picker.
3
Identify the route(s) that should not be reoptimized.
4
Click on “…” and “Lock the route”.
5
Repeat this action for each route that does not need to be re-optimized.
6
Click on the blue “Reoptimize routes” button.
From the “Map” tab
1
Go to the “Map” tab of the “Organize” module.
2
Select the date on which the routes are built using the date picker.
3
Display the right side bar by clicking on the button.
4
Identify the route(s) that should not be reoptimized.
5
Click on “…” and “Lock the route”.
6
Répéter cette action pour chacune des tournées qui ne doit être réoptimisées.
5
Repeat this action for each route that does not need to be re-optimized.