Notification triggered by agent from the mobile application

Your field workers can notify the next customer to visit directly from the AntsRoute mobile application. To set up the notifications triggered by the agent from the mobile application, just follow the steps below:

Setting up notifications triggered by agents

To add a variable, just copy one of the available variables on the right side of the interface and paste it in your message. For example, copying and pasting the variable “$firstName” allows you to add the first name of your client in the message. You can use the variables below to customize your message:

• First name $firstName

• Last name $lastName

• Scheduled date $scheduledDate

• Planned arrival time $arrivalTime

• Time slots $timeSlot

• Address $address

• Enterprise name $enterpriseName

• Agent name $agentLastName

• Id of order $id

• Waiting time before ordering $waitingTime

Trigger notifications from the mobile app

After defining this notification template, your field workers will be able to notify the next customer to visit during their routes.