Support > Order scheduling > Limit the filling rate of the planning
Limit the filling rate of the planning
To limit the filling rate of the agents’ planning, just follow the steps below:
1
Go to the “Sites” tab of the “First name – Last name” module.
2
From the table, click on “…” and “Configure”.
3
Go to “Settings”.
4
In the “Optimization settings”, define the “Filling rate of the planning when adding new appointment (%)”.
5
Click on the blue “Save” button.
