When adding or canceling an appointment within a route in progress, you can reoptimize the remaining route or keeping the current order. To keep the order of the remaining route, just follow these steps:
1
Go to the “Sites” tab of the “First name – Last name” module.
2
From the table, click on “…” and “Configure”.
3
Click on the “Settings” tab.
4
In the “Optimization settings”, uncheck the box “Automatic reoptimization of the remaining route”.