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> Access the history of notifications

8 October 2020
Categories
Notifications
Tags

Support > Notifications > Access the history of notifications

  Access the history of notifications

A history of notifications is available to follow the sending of massages to each of your customers. In order to view this history, please follow the steps below:

1
Go to the “Plan orders” tab of the “Organize” module.
2
Identify a customer for whom to view the history of notifications.
3
Click on “…” and “More details”.

4
Click on “Sent notifications”.

Note: To access the “Sent notifications” tab, it is necessary to have sent at least one notification to this client beforehand.

From this tab, you can view the history of notifications sent to this client, including the following information:

  • The date and time of sending ;

  • The media (email or text message) ;

  • The type ;

  • The name ;

  • The message content ;

  • The person who has sent this notifications (agent, user or automated).

Note: You can access this history from the “Organize” and “Analyze” module.

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    • Enterprise

      • Privacy Policy
      • Terms of service
    • Product

      • Appointment scheduling
      • Route optimization
      • Field workers tracking
      • Push notifications
      • Service reports
      • Route reporting
      • Online booking site New

      • Pricing
    • Integrations
      • WooCommerce

      • Prestashop

      • Zapier New

      • Google Calendar

    • Solutions

      • Parcel delivery
      • Fresh produce delivery
      • Merchandise delivery
      • Fuel and gas delivery
      • Equipment installation
      • Repair and maintenance
      • Cleaning service
      • Home healthcare
    • Definitions

      • Route optimisation
      • Route optimisation software
      • Route optimization benefits
      • Route planner
      • Transport software
      • Field service management
    • Resources

      • Blog
      • Testimonials
      • Help center
      • API Rest
      • Contact us