Edit agent’s departure and arrival addresses

It is possible to define specific addresses of arrival and departure for your agents. For example, agents’ departure location can be their home or another specific address. There are two ways to change this departure location.

Different departure and arrival addresses for each day of the week

1. Go to the ‘Resources‘ module.
2. Click on the ‘Agents‘ tab.
3. Identify the agent for whom the departure and arrival addresses need to be changed.
4. Click on ‘…‘ and ‘Edit‘.

5. Click on ‘Working hours and start & end locations‘.
6. Select the week from which the departure and arrival addresses need to be changed via the date pickers.
7. In the columns ‘Departure from’ and ‘Arrival at’, click on the icon ‘ ‘.
8. Click on the blue ‘Add custom location‘ button.
9. Enter and select an address.

10. Repeat this action for the other days of the week if necessary.
11. Click on the blue ‘Save‘ button to apply this departure or arrival address only for the selected period.

Same departure and arrival addresses for each day of the week

1. Go to the ‘Resources‘ module.
2. Click on the ‘Vehicles‘ tab.
3. Identify the vehicle of the agent for whom the departure and arrival addresses need to be changed.
4. Click on ‘…‘ and ‘Edit‘.

5. For ‘Location of the vehicle‘, select ‘Custom‘.
6. Enter and select an address.
7. Click on the blue ‘Save‘ button.