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> Edit agent’s departure and arrival addresses

10 July 2020
Categories
Agents, Resources
Tags

Support > Resources > Edit agent’s departure and arrival addresses

  Edit agent’s departure and arrival addresses

It is possible to define specific addresses of arrival and departure for your agents. For example, agents’ departure location can be their home or another specific address. There are two ways to change this departure location.

Different addresses of departure and arrival for each day of the week

1
Go to the “agents” tab of the “resources” module.
2
Identify the agent for whom the departure and arrival addresses need to be changed.
3
Click on “…” and “edit”.

4
Click on “Working hours and start & end locations”.
5
Select the week for which the addresses of departure and arrival need to be changed via the date picker.
6
From the columns “Departure from” and “Arrival at”, click on the icon .
7
Click on the blue “Add custom location” button.

8
Enter an address.
9
Click on the blue “Save” button to apply this departure or arrival address only for the selected week.

Note: To apply these departure and arrival addresses for each week, simply click on the blue “save and set as working plan” button.  

Same addresses of departure and arrival for each day of the week

1
Go to the “vehicles” tab of the “resources” module.
2
Identify the vehicle of the agent for whom the departure and arrival addresses need to be changed.
3
Click on “…” and “edit”.
4
From the “Location” box, select “custom”.

5
Enter an address.
6
Click on the blue “save” button.

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    •       

    • Enterprise

      • Privacy Policy
      • Terms of service
    • Product

      • Appointment scheduling
      • Route optimization
      • Field workers tracking
      • Push notifications
      • Service reports
      • Route reporting
      • Online booking site New

      • Pricing
    • Integrations
      • WooCommerce

      • Prestashop

      • Zapier New

      • Google Calendar

    • Solutions

      • Parcel delivery
      • Fresh produce delivery
      • Merchandise delivery
      • Fuel and gas delivery
      • Equipment installation
      • Repair and maintenance
      • Cleaning service
      • Home healthcare
    • Definitions

      • Route optimisation
      • Route optimisation software
      • Route optimization benefits
      • Route planner
      • Transport software
      • Field service management
    • Resources

      • Blog
      • Testimonials
      • Help center
      • API Rest
      • Contact us