Define customer opening hours
It is possible to define the opening hours for each customer (banks, companies, shops, etc.). You can define these opening hours when adding the customer or importing the customer database. It is also possible to define these opening hours after adding customers by following the steps below:
1
Go to the “Customers” tab of the “Resources” module.
2
Identify the customer for whom opening hours are to be set or changed.
3
Click on “…” and “Edit”.
4
Click on “Opening hours”.
5
Disable “always open” by clicking on the toggle .
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6
Define the opening hours by clicking on .
.Note: It is possible to define two opening time slots for one day. For example, one opening time slot in the morning from 08:00 to 12:00. Then, a second one in the afternoon from 14:00 to 18:00 by clicking on the second ” + ” icon.
7
Repeat this action for each opening day.
8
Click on the blue “save” button.
Note: The update of opening hours will invalidate forthcoming optimization results of this customer.