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> Manage agent’s working hours

13 July 2020
Categories
Agents, Resources
Tags

Support > Resources > Manage agent’s working hours

 Manage agent’s working hours

Agents’ working hours are taken into account when building routes. In order to define working hours, just follow these steps:

Determine the working time slots

  1. Go to the ‘Resources‘ module.
  2. Click on the ‘Agents‘ tab.
  3. Identify the agent for whom working hours need to be defined.
  4. Click on ‘…‘ and ‘Edit‘.
  5. Click on ‘Working hours and start and end locations‘
  6. Select the week from which working times slots need to be defined via the date picker.
  7. Click on to define the working time slots for a day of the week.
  8. Determine the ‘time slots‘, i.e. the start and end time of his working day.
  9. Repeat this action for each working day of the week.
  10. Click on the blue ‘Save‘ button to apply the working time slots only for the selected week.
Note : To apply the working time slots for the selected week and the next weeks, click on the blue ‘Save and set as default working plan’ button.

Delete the working time slots

  1. Click on to delete the time slots for a day of the week.
  2. Click on the blue ‘Save‘ button to delete the working time slots only for the selected week or ‘Save and set as default working plan’ to apply these changes for next weeks too.

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> Synchronize the schedule with calendar app.
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    • Enterprise

      • Privacy Policy
      • Terms of service
    • Product

      • Appointment scheduling
      • Route optimization
      • Field workers tracking
      • Push notifications
      • Service reports
      • Route reporting
      • Online booking site New

      • Pricing
    • Integrations
      • WooCommerce

      • Prestashop

      • Zapier New

      • Google Calendar

    • Solutions

      • Parcel delivery
      • Fresh produce delivery
      • Merchandise delivery
      • Fuel and gas delivery
      • Equipment installation
      • Repair and maintenance
      • Cleaning service
      • Home healthcare
    • Definitions

      • Route optimisation
      • Route optimisation software
      • Route optimization benefits
      • Route planner
      • Transport software
      • Field service management
    • Resources

      • Blog
      • Testimonials
      • Help center
      • API Rest
      • Contact us