Boost the productivity of your equipment installers
Boost the productivity of your equipment installers
Ensure the most efficient equipment installations.
“The process is now automated and our customers choose a time slot for the equipment deliveries directly on the website or via the call-centers which are interfaced with the multi-stop route planner AntsRoute”
Thomas Ciornei, CEO, Dans l’R du Temps
The objectives of the operations managers
The objectives of the operations managers
Ensure customer satisfaction
Offer quality of service and stand by the commitments like the duration of equipment installation, delays, time slot and more.
Cut down operational costs
Build routes with multiple stops taking into consideration logistics constraints and optimizing travel distance between two adresses.
Improve the resolution rate
Determine the best technicians to perform equipment installations regarding their skills and licenses.
The needs of the equipment installation schedulers
The needs of the equipment installation schedulers
Automate the planning of installations
Choose the best time slot to carry out an equipment installation regarding already scheduled visits.
Dispatch routes to technicians
Give equipment installers their daily route with multiple stops to ensure they on-time visits to customer’s.
Build routes integrating logistics constraints
Build equipment delivery and installation route integrating factors like time windows, duration, availabilities, working hours and skills of technicians.
Communicate with field workers
Keep your technicians updated about last-minute changes to ensure on-time visits.
The needed solution to optimize the management of equipment installation route
The needed solution to optimize the management of equipment installation route
Smartly schedule your equipment installations to ensure the most efficient visits.
FOR CHIEF EXECUTIVE OFFICERS
Improve the first-visit resolution rate of the equipment installations
Improve the first-visit resolution rate equipment installations with the best multi-stop route planning software
- Cut down multi-stop route planning time
- Enhance customer satisfaction
- Decrease operational costs
- Interface AntsRoute with your own system
The AntsRoute multi-stop route planner helps your schedulers to smartly plan equipment installations. The software uses the current technicians to their maximum potential. Visit more customers every day with the current field workers.
Keep your customers updated at various stages with the sending of real-time SMS and email alerts. For example, when an installation is confirmed, one day before a visit, when the installer is on his way or when an equipment installation is completed.
Give your schedulers an efficient solution to build optimized equipment installation route reducing travel distance between two operations and travel costs. Increase your profitability with AntsRoute.
Interface the software to your own online appointment making system to ensure the quality of service offered.
FOR SCHEDULERS
Build the best equipment installation routes in a few minutes
Build the best equipment installation route in a few minutes with our multi-stop route planner
- Automate the planning of installations
- Build the best route with multiple stops
- Keep your installers updated
- Smartly assign last-minute operations
Guide customers during the appointment making taking into consideration already scheduled installations and logistics constraints like delays, availabilities, working hours, breaks, skills, arrival and starting addresses of technicians, capacity of vehicles and more.
Build the best equipment delivery and installation route in a few minutes cutting down multi-stop route planning time and extra miles.
Communicate with technicians in the field and send real-time updates that are visible from the AntsRoute mobile application. The data collection like comments, photos and customer signature are stored and displayed on the web interface.
Quickly determine the best technicians to perform last-minute requests on the same day. The AntsRoute multi-stop route planner takes into consideration the location of installers and the logistics constraints.
FOR EQUIPMENT INSTALLERS
Facilitate navigation to next stops and the collection of data
Facilitate navigation to next stops and the collection of data
Technicians have directly access to daily routes on the AntsRoute mobile application. All the information needed to ensure the most efficient visits are displayed. They easily navigate to next stops and avoid traffic jam using Waze and Google Maps.
The AntsRoute web interface offers features to export daily route with multiple stops that enable technicians to navigate easily even in dead zones. Data are automatically updated when the connection is back.
Complete installations and automate the collection of photos, customer signatures and comments via our intuitive AntsRoute mobile app. These data are displayed in real-time on the web interface.
KEEP YOUR CUSTOMERS UPDATED
AntsRoute ensures the most efficient equipment installation
The AntsRoute multi-stop route planning software ensures the most efficient equipment installation
Send real-time alerts
Keep your customers updated by sending them SMS or email alerts when a visit is confirmed, when the installer is on his way, when an equipment installation is completed and more.
Get customer feedback
When an equipment installation is carried out, allow your customers to rate their experience via the sending of a feedback link.
ENJOY FREE 14-DAY TRIAL
Manage equipment installation routes at one place with AntsRoute